restaurant manager

Government of Canada; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated individual to manage daily operations and provide exceptional customer service. This role involves determining service offerings, implementing procedures, and maintaining inventory while ensuring compliance with health and safety regulations. The ideal candidate will have a strong focus on client satisfaction, excellent communication skills, and the ability to work under pressure. Join a dynamic team where your contributions will help create a positive experience for clients and enhance operational efficiency. This is a fantastic opportunity to grow within a supportive environment that values teamwork and client relationships.

Qualifications

• 2-3 years of experience in a relevant field.
• Strong client focus and excellent communication skills are essential.

Responsibilities

• Determine services offered and implement operational procedures.
• Organize and maintain inventory while ensuring health regulations are followed.
• Provide excellent customer service and address complaints effectively.

Skills

Client focus

Interpersonal skills

Oral communication

Organizational skills

Team player

Education

College/CEGEP

Job description

Overview

Languages: English

Education

• College/CEGEP

Experience

2 years to less than 3 years

Work Location

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• Staff in various areas of responsibility

Additional Information

Work Conditions and Physical Capabilities

• Work under pressure
• Repetitive tasks
• Attention to detail

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Team player