Restaurant Leader

Earls Kitchen + Bar; Calgary; On-site; CAD 55,000 - 72,000; Full time

Job summary

Earls Kitchen + Bar in Calgary is seeking a Front of House Leader/Floor Manager to guide shifts, support guest experiences and develop the team.

This salaried role emphasizes leadership, communication and a commitment to hospitality, with structured training, mentorship and ongoing development as part of Earls' culture.

Qualifications

• Experience in a restaurant or hospitality environment.
• Previous supervisory or leadership experience is an asset.
• A passion for hospitality and creating exceptional guest experiences.
• A positive attitude, strong work ethic and commitment to teamwork and fun.
• Strong communication skills and the ability to stay organized in a fast-paced environment.
• An interest in coaching others and building a career in restaurant leadership.
• A willingness to learn and an openness to feedback, coaching and mentorship.
• The ability to legally work in Canada.

Responsibilities

• Lead exceptional shifts and ensure smooth service through clear communication and thoughtful decisions.
• Create memorable guest experiences by building connections and resolving concerns with care.
• Coach and support your team with clear, caring feedback and recognition.
• Lead by example, upholding hospitality, service, safety and cleanliness standards.
• Take initiative to anticipate challenges and empower the team to find solutions.
• Grow business knowledge by understanding how daily decisions affect restaurant operations.

Skills

Leadership

Hospitality mindset

Communication

Teamwork

Coaching

Job description

We are looking for a motivated Front of House Leader/Floor Manager to grow our front‑of‑house leadership team. In this salaried role, you’ll lead shifts, support exceptional guest experiences and play an important role in developing the people around you. Our ideal candidate brings a passion for hospitality, a commitment to teamwork and a desire to learn and grow.

If you’re a hospitality professional ready to take the next step in your career, we’ll help you develop your leadership skills through structured training, hands‑on mentorship and ongoing development.

As a Leader, you will:

• Lead exceptional shifts. Be present on the floor, bring the team together and keep service running smoothly through clear communication and thoughtful decisions.
• Create memorable guest experiences. Build connections with guests, anticipate their needs and take ownership of resolving concerns with care.
• Coach and support your team. Provide clear, caring feedback, recognize great work and help others build their skills and confidence.
• Lead by example. Uphold our standards for hospitality, service, safety and cleanliness while creating a positive, welcoming environment.
• Take initiative. Anticipate challenges, respond to changing priorities and empower your team to find solutions.
• Grow your business knowledge. Learn how daily decisions around people, service and restaurant operations contribute to the success of the business.

What we need from you:

• Experience in a restaurant or hospitality environment
• Previous supervisory or leadership experience is an asset
• A passion for hospitality and creating exceptional guest experiences
• A positive attitude, strong work ethic and commitment to teamwork and fun
• Strong communication skills and the ability to stay organized in a fast‑paced environment
• An interest in coaching others and building a career in restaurant leadership
• A willingness to learn and an openness to feedback, coaching and mentorship
• The ability to legally work in Canada

Earls is an equal opportunity employer. We are committed to a diverse and inclusive workplace, free from discrimination. We believe bringing together people of all backgrounds, experiences and abilities is essential to our success, and brings us closer to living our purpose to Make Life Awesome.

All employment decisions inclusive of recruiting, hiring, compensation, promotions and terminations are based on qualifications, competencies and merit, without the consideration of any legally protected ground. Reasonable accommodations are available upon request.

Here at Earls we believe our purpose is to Make Life Awesome and we can’t do that without great people! Earls is committed to protecting your privacy and safeguarding your personal information. The information you provide during the recruitment process is used only to assess your qualifications and fit for a role with Earls. Anything you provide during this process will be seen only by a limited number of people on our end, and only the ones that are directly involved in the recruiting process. We ask that you are truthful and provide correct, accurate information throughout this process. We value Authenticity and Integrity at Earls and want to ensure our relationship starts on the right foot!