Restaurant Host - The Rec Room Barrie Park Place

Cineplex; Barrie; On-site; CAD 23,000 - 24,000; Full time

Job summary

Cineplex is hiring an Hourly Host/Hostess, Front of House, for The Rec Room. You will promote a hospitality experience aligned with Cineplex standards and manage guest interactions with care.

Responsibilities include maintaining clean, safe spaces, handling reservations, promoting events and pricing, and coordinating with management on inquiries and operations. This is a student-friendly role with varied shifts and standing duties.

Qualifications

• Valid Ontario Smart Serve Certificate.
• Attention to detail in task execution.
• Experience in customer service preferred.
• Good communication skills and problem solving.

Responsibilities

• Ensure restaurant are clean and well maintained for the guests.
• Ensure all safety procedures are followed.
• Delivers exceptional service and dining experience to guests.
• Set up and tear down for functions, events and activities.
• Ensure guests are aware of pricing for special events, promotions and daily events.
• Ensure guests adhere to safety policies and procedures.
• Relay guest inquiries to Management and resolve issues.
• Communicate operational problems to Management.
• Answer inquiries for reservations and organize bookings.
• Ensure stations are clean and fully operational.
• Other duties as required.

Skills

Customer service

Communication

Problem solving

Attention to detail

Counter management

Education

Smart Serve Certificate (Ontario)

Job description

What you will do:

Hourly Host/Hostess, Front of House

The Server Assistant/Host will be responsible for promoting an outstanding hospitality experience to our guests in accordance with The Rec Room’s standards of operation.

Job duties

• Ensure restaurant are clean and well maintained for the guests.

• Ensure all safety procedures are followed.

• Delivers exceptional service and dining experience to guests.

• Set up and tear down for functions, events and activities.

• Ensures that guests are aware of pricing for special events, promotions and daily events.

• Ensures that guests adhere to safety policies and procedures.

• Effectively handle and relay all guest inquiries, questions, and concerns to Management.

• Communicates operational problems to Management.

• Answering and organizing inquiries for reservations.

• Ensures individual stations are clean and fully operational.

• Other duties as required.

Requirements

• Valid Ontario Smart Serve Certificate.

• Ability to complete tasks with attention to detail.

• Some experience with customer service preferred.

• Problem solving skills.

• Good communication skills.

• Ability to manage a counter and its contents.

Work Conditions:

• Working varied shifts

• Working alone for full shifts.

• Standing for long periods of time.

• Bend and lift up to 50 lbs.

• Working with guests of all ages.

Additional Information

Cineplex is synonymous with entertainment. Known as Canada’s largest and most innovative film exhibitor, we’re so much more than movies - operating The Rec Room, Canada’s favourite destination for ‘Eats & Entertainment’ and Playdium, specially designed for teens and families.

Proudly recognized as having one of the country’s Most Admired Corporate Cultures, we rally behind our values of Teamwork, Innovation and Excellence.

We are creative, curious and love thinking big. The next evolution of Cineplex starts here, with you.

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverseworkforce. We encourageand welcomeapplications from all intersectional walks of life.The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, uniquecapabilities,and talent represents a significant part of our culture. By valuing a diverse workforce,weenforce hiring practices that are fair and equitable.

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment opportunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at [e-mail].

Use of AI

We use AI-assisted tools to help us review applications and support parts of the recruitment process. However, every application is reviewed by our HR team, and all hiring decisions are made by our people, not by AI.

This is a new position and is being actively recruited for.

While we appreciate all interest, only those candidates selected for an interview will be contacted.

Wage ($):

$16.60 (reserved for student hiring rate only) - $17.60CAD