Restaurant Host - The Rec Room Barrie Park Place

Cineplex Entertainment LP; Barrie; On-site; CAD 23,000 - 24,000; Part time

Job summary

Cineplex Entertainment LP is seeking an Hourly Front-of-House Host/Hostess at The Rec Room. You will promote an outstanding hospitality experience, maintain clean, safe facilities, and deliver exceptional service to guests. This role requires a Smart Serve certificate and strong communication and problem-solving abilities.

Join a dynamic team delivering eats, entertainment and great guest experiences while working varied shifts and managing reservations and guest inquiries.

Qualifications

• Valid Ontario Smart Serve Certificate.
• Some experience with customer service preferred.
• Ability to complete tasks with attention to detail.
• Good communication skills.
• Ability to manage a counter and its contents.

Responsibilities

• Promote an outstanding hospitality experience to guests.
• Ensure restaurant is clean and well maintained for guests.
• Deliver exceptional service and dining experience to guests.
• Set up and tear down for functions, events and activities.
• Ensure guests are aware of pricing for special events, promotions and daily events.
• Ensure guests adhere to safety policies and procedures.
• Relay guest inquiries to Management and address concerns.
• Handle reservations inquiries.
• Keep individual stations clean and fully operational.

Skills

Customer service

Attention to detail

Communication

Problem solving

Counter management

Job description

What you will do:

Hourly Host/Hostess, Front of House The Server Assistant/Host will be responsible for promoting an outstanding hospitality experience to our guests in accordance with The Rec Room’s standards of operation.

• Ensure restaurant are clean and well maintained for the guests.
• Ensure all safety procedures are followed.
• Delivers exceptional service and dining experience to guests.
• Set up and tear down for functions, events and activities.
• Ensures that guests are aware of pricing for special events, promotions and daily events.
• Ensures that guests adhere to safety policies and procedures.
• Effectively handle and relay all guest inquiries, questions, and concerns to Management.
• Communicates operational problems to Management.
• Answering and organizing inquiries for reservations.
• Ensures individual stations are clean and fully operational.
• Other duties as required.

Requirements:

• Valid Ontario Smart Serve Certificate.
• Ability to complete tasks with attention to detail.
• Some experience with customer service preferred.
• Problem solving skills.
• Good communication skills.
• Ability to manage a counter and its contents.

Work Conditions:

• Working varied shifts
• Working alone for full shifts.
• Standing for long periods of time.
• Bend and lift up to 50 lbs.
• Working with guests of all ages.

Additional Information

Cineplex is synonymous with entertainment. Known as Canada’s largest and most innovative film exhibitor, we’re so much more than movies - operating The Rec Room, Canada’s favourite destination for ‘Eats & Entertainment’ and Playdium, specially designed for teens and families. Proudly recognized as having one of the country’s Most Admired Corporate Cultures, we rally behind our values of Teamwork, Innovation and Excellence. We are creative, curious and love thinking big. The next evolution of Cineplex starts here, with you.

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce.

We encourage and welcome applications from all intersectional walks of life.

The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture.

By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment opportunities.

If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at [e-mail].

Use of AI

We use AI-assisted tools to help us review applications and support parts of the recruitment process. However, every application is reviewed by our HR team, and all hiring decisions are made by our people, not by AI.

This is a new position and is being actively recruited for. While we appreciate all interest, only those candidates selected for an interview will be contacted.

Wage ($): $16.60 (reserved for student hiring rate only) - $17.60CAD

We are driven by a united passion for delivering exceptional experiences. Become part of our award-winning culture! Our next evolution starts with you. A social playground for the young at heart, we offer shareable entertainment for the senses, with premium food & drink, games and live shows.

Visit The Rec Room Website

• A place for teens to play without limits, offering a games floor, full menu, birthday parties, plus ropes courses, VR and bowling at select locations.

Visit Playdium website

• An integrated network providing impactful media solutions, helping brands make meaningful connections with consumers.

Visit Cineplex Media Website

• An enhanced lifestyle rewards program that gives members something new to look forward to, with more ways to earn and redeem.

Visit Scene+ Website