Restaurant GM: Lead Team, Drive Guest Experience & Growth

Gateway-Casinos-; Edmonton; On-site; CAD 73,000 - 77,000; Full time

Benefits offered by this job

Full benefits

Retirement plan

Fun environment

Employee discounts

Training opportunities

Job summary

Gateway Casinos & Entertainment Limited is seeking a Restaurant General Manager in Canada. You will manage a high-volume restaurant, oversee staff, drive profitability, and lead guest experiences from opening to closing. The role involves event promotions and maintaining high standards across 27 locations.

The position offers full benefits, retirement savings, and opportunities for development within a national company. Strong communication, wine knowledge, and hospitality leadership are valued.

Qualifications

• 3 years of supervisory experience in a high-volume, full-service restaurant or equivalent.
• World Host/Super Host certificate or similar customer service programs.
• WHMIS training preferred.
• Wine knowledge or experience as a Wine Steward an asset.
• Excellent communication skills, both speaking and writing.
• Working knowledge of computer skills in word processing, spreadsheets, and presentation software.

Responsibilities

• Maintain and demonstrate expert knowledge of event promotions.
• Ensure profitability of restaurant by achieving financial and performance goals.
• Supervise shift operations, including all employee and guest related functions.
• Motivate team to deliver top-notch service to ensure exceptional guest experience.
• Participate in training and guidance of employees.
• Manage opening and closing procedures, including cash-outs and daily sales reporting.
• Maintain compliance with policies and procedures.
• Responsible for cash management activities.
• Follow Serving It Right and company policies.

Skills

Supervisory experience

Excellent communication

Computer skills

Education

World Host/Super Host certificate

Tools

Word processing

Spreadsheets

Presentation software

Job description

Gateway Casinos & Entertainment Limited is seeking a Restaurant General Manager in Canada. You will manage a high-volume restaurant, oversee staff, drive profitability, and lead guest experiences from opening to closing. The role involves event promotions and maintaining high standards across 27 locations.

The position offers full benefits, retirement savings, and opportunities for development within a national company. Strong communication, wine knowledge, and hospitality leadership are valued.