Restaurant General Manager

Gateway Casinos and Entertainment Limited; Edmonton; On-site; CAD 73,000 - 77,000; Full time

Benefits offered by this job

Full benefits

Retirement plan

Fun work environment

Family & friends discounts

Training opportunities

Job summary

Gateway Casinos & Entertainment Limited in Canada is seeking a Restaurant General Manager to lead a high-volume dining operation. You will supervise a talented team, manage opening/closing procedures, and drive guest satisfaction while ensuring profitability and adherence to policies.

The role offers full benefits and a competitive salary with opportunities across 27 locations nationwide. Excellent communication and leadership skills are essential.

Qualifications

• 3 years of supervisory experience in a high-volume, full-service restaurant or equivalent.
• World Host/Super Host certificate or similar customer service programs.
• WHMIS training preferred.
• Wine knowledge or experience as a Wine Steward is an asset.
• Excellent communication skills, both speaking and writing.
• Working knowledge of word processing, spreadsheets, and presentation software.
• Exceptional customer service, communication, and people skills.
• An eye for detail, reliable, punctual, efficient, and diligent in duties and responsibilities.

Responsibilities

• Maintain and demonstrate expert knowledge of event promotions.
• Ensure profitability of restaurant by achieving financial and performance goals.
• Supervise shift operations, including all employee and guest related functions.
• Motivate team to deliver top-notch service to ensure exceptional guest experience.
• Participate in training and guidance of employees.
• Manage opening and closing procedures, including cash-outs and daily sales reporting.
• Maintain compliance with policies and procedures.
• Responsible for cash management activities.
• Follow Serving It Right and company policies.

Skills

Supervisory experience

World Host/Super Host

WHMIS training

Wine knowledge

Communication skills

Computer skills

Customer service

Attention to detail

Job description

The Gateway to Your Future

If you love the buzz of the dining room and helping to run a talented team of hospitality pros, the Restaurant General Manager is the career choice for you. As an integral part of the team, your success is critical ? and you know this. You understand what it takes to manage multiple tasks, oversee and guide staff, and maintain and build a loyal clientele. You also know how to utilize traditional media and social media to boost awareness and promote events and drive the restaurant?s success.

Description

Position at Starlight Casino

Job Type: Full-Time

$73,146 - $77,000

The Gateway to Your Future

If you love the buzz of the dining room and helping to run a talented team of hospitality pros, the Restaurant General Manager is the career choice for you. As an integral part of the team, your success is critical ? and you know this. You understand what it takes to manage multiple tasks, oversee and guide staff, and maintain and build a loyal clientele. You also know how to utilize traditional media and social media to boost awareness and promote events and drive the restaurant?s success.

If you know how to support a growing team, while growing business, we want to hear from you. While you work hard at maintaining our high standards in dining excellence, we provide you with an excellent benefits package and a competitive salary at a national company with more than 27 locations throughout Canada.

We Provide

• Full benefits package for full-time employees
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

Key Responsibilities

• Maintain and demonstrate expert knowledge of event promotions.
• Ensure profitability of restaurant by achieving financial and performance goals.
• Supervise shift operations, including all employee and guest related functions.
• Motivate team to deliver top-notch service to ensure exceptional guest experience.
• Participate in training and guidance of employees.
• Manage opening and closing procedures, including cash-outs and daily sales reporting.
• Maintain compliance with policies and procedures.
• Responsible for cash management activities.
• Follow Serving It Right and company policies.

What You Bring

• 3 years of supervisory experience in a high-volume, full-service restaurant or four-star hotel and/or equivalent combination of education and experience.
• World Host/Super Host certificate or similar customer service programs.
• WHMIS training preferred.
• Wine knowledge or experience as a Wine Steward an asset.
• Excellent communication skills, both speaking and writing.
• Working knowledge of computer skills in word processing, spreadsheets, and presentation software.
• Exceptional customer service, communication, and people skills.
• An eye for detail, reliable, punctual, efficient, and diligent in duties and responsibilities.

Why Work With Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it?s like to be on a team that values your vision, skill and energy.

Get to Know Gateway

Gateway Casinos & Entertainment Limited (?Gateway?) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

This job posting is for an existing vacancy.

Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.