Restaurant General Manager

SSP France Belgique Luxembourg Italie; Kelowna; On-site; CAD 65,000 - 75,000; Full time

Job summary

A leading company in the airport dining sector is seeking a Restaurant General Manager to oversee operations at Kelowna Airport. The ideal candidate will have extensive experience in restaurant management, focusing on delivering exceptional guest experiences while leading a high-performing team. This role offers a dynamic work environment with opportunities for career advancement and comprehensive benefits.

Benefits

Quarterly Bonus Opportunities

Annual Super Bonus

RRSP with company match

Medical, Dental, Vision, Life Insurance Plans

Cell Phone Allowance

Paid Time Off

Employee Parking

Qualifications

• Minimum 3 years of Restaurant General Manager experience.
• Experience in full-service restaurants is required.

Responsibilities

• Oversee restaurant operations at Kelowna Airport.
• Manage and develop a high-performing team.
• Ensure outstanding hospitality and safety.

Skills

Leadership

Communication

Conflict Resolution

Education

Bachelor’s or Associate degree

Tools

MS Office Suite

Point-of-Sale (POS) systems

Job description

Join Our Team and Take Your Career to New Heights!

• $65,000 - $75,000 / year
• Quarterly Bonus Opportunities + Annual Super Bonus
• RRSP with company match
• Medical, Dental, Vision, Life Insurance Plans
• Cell Phone Allowance
• Paid Time Off
• Employee Parking
• Career development and advancement opportunities in a fast-paced, dynamic airport environment.

As a Restaurant General Manager, you’ll lead the way in delivering exceptional guest experiences. This position reports to the Operations Manager and plays a key role in ensuring a seamless and enjoyable dining experience for travelers.

What You'll Do

• Oversee full-service and/or quick-service restaurant operations at Kelowna (YLW) Airport.
• Manage and develop a high-performing team through effective training and coaching.
• Ensure outstanding hospitality, sanitation, safety, and adherence to all company policies.
• Drive operational excellence by managing food and labor costs, maintaining shared P&L accountability, and running efficient shifts.
• Uphold company values while fostering a culture of collaboration and growth.

What You Bring

• Minimum 3 years of Restaurant General Manager experience in a full-service with/bar environment, including P&L responsibility. Franchise experience is a plus.
• Familiarity with MS Office Suite (Word, Excel, PowerPoint) and Point-of-Sale (POS) systems.
• Bachelor’s or Associate degree preferred (or equivalent coursework).
• Experience in full-service restaurants is required.
• Proven leadership skills to manage conflicts, resolve challenges, and inspire teams in a fast-paced environment.
• Excellent verbal and written communication skills, including presenting to diverse audiences.
• Ability to prioritize tasks effectively while maintaining a focus on business goals and customer satisfaction.

Why Join Us?

• Exciting Work Environment: Be part of a high-energy, fast-paced airport setting.
• Career Growth: SSP America is one of the world’s largest restaurant operators, offering ample opportunities for advancement.
• Comprehensive Benefits: Health, Dental, Vision, Life Insurance, Paid Time Off, RRSP matching, and Employee Assistance Program.

Ready to Apply?

If you're ready to lead in a fast-paced, high-volume environment and make your mark, we want to hear from you!

SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005. If you require accommodation at any stage of the recruitment process due to a disability, please inform us of your needs and the required accommodations.