Restaurant General Manager

SSP Deutschland GmbH; Kelowna; On-site; CAD 65,000 - 75,000; Full time

Job summary

An established industry player is seeking a Restaurant General Manager to lead operations at a bustling airport restaurant. This role involves overseeing daily operations, ensuring exceptional guest experiences, and managing a talented team. With a focus on operational excellence and adherence to company policies, you will drive success in a dynamic environment. The company offers a vibrant workplace, opportunities for career advancement, and a comprehensive benefits package, making it an exciting opportunity for those looking to thrive in the hospitality industry. If you're passionate about delivering outstanding service and leading a team, this position is perfect for you!

Benefits

Quarterly Bonus Opportunities

Annual Super Bonus

RRSP with company match

Paid Time Off

Employee Parking

Career development opportunities

Health Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program

Qualifications

• 3+ years of experience as a Restaurant General Manager in a full-service environment.
• Strong communication skills and ability to inspire teams.

Responsibilities

• Oversee restaurant operations at Kelowna Airport, ensuring guest satisfaction.
• Manage and develop a high-performing team through effective training.

Skills

Leadership Skills

Conflict Management

Communication Skills

Organizational Skills

Education

Bachelor’s or Associate degree

Tools

MS Office Suite

Point-of-Sale (POS) systems

Job description

Join Our Team and Take Your Career to New Heights!

• $65,000 - $75,000 / year
• Quarterly Bonus Opportunities + Annual Super Bonus
• RRSP with company match
• Paid Time Off
• Employee Parking
• Career development and advancement opportunities in a fast-paced, dynamic airport environment.

As a Restaurant General Manager, you’ll lead the way in delivering exceptional guest experiences. This position reports to the Operations Manager and plays a key role in ensuring a seamless and enjoyable dining experience for travelers.

What You'll Do:

• Overseeing full-service and/or quick-service restaurant operations at Kelowna (YLW) Airport.
• Managing and developing a high-performing team through effective training and coaching.
• Ensuring outstanding hospitality, sanitation, safety, and adherence to all company policies.
• Driving operational excellence by managing food and labor costs, maintaining shared P&L accountability, and running efficient shifts.
• Upholding company values while fostering a culture of collaboration and growth.

What You Bring:

• Experience: Minimum 3 years of Restaurant General Manager level experience in a full-service w/bar environment required, including P&L responsibility. Franchise experience is a plus.
• Technical Proficiency: Familiarity with MS Office Suite (Word, Excel, PowerPoint) and Point-of-Sale (POS) systems.
• Education: Bachelor’s or Associate degree preferred (or equivalent coursework).
• Industry Knowledge: Experience in full-service restaurants is required.
• Leadership Skills: Proven ability to manage conflicts, resolve challenges, and inspire teams in a fast-paced environment.
• Communication: Excellent verbal and written communication skills, including presenting to diverse audiences.
• Organizational Savvy: Ability to prioritize tasks effectively while maintaining a focus on business goals and customer satisfaction.

Why Join Us?

• Exciting Work Environment: Be part of a high-energy, fast-paced airport setting.
• Career Growth: SSP America is one of the world’s largest restaurant operators, offering ample opportunities for advancement.
• Comprehensive Benefits: Health, Dental, Vision, Life Insurance, Paid Time Off, RRSP matching, and Employee Assistance Program.

Ready to Apply?

If you're ready to lead in a fast-paced, high-volume environment and make your mark, we want to hear from you!

SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.