Restaurant Event Day Manager

Aramark; Canada; Hybrid; CAD 30,000 - 33,000; Full time

Job summary

Aramark's Event Day Restaurant Manager – Full-Service leads front-of-house operations in a high-volume event venue in Canada. You will oversee servers, hosts, bartenders and support staff, coordinating with culinary and bar teams to ensure an elevated dining experience during event days.

This full-time role requires a minimum of 2+ years in restaurant management, strong leadership, and a Smart Serve certification.

Qualifications

• Minimum 2+ years of restaurant management experience in a full-service setting.
• Experience in high-volume or event-based venues preferred.
• Strong leadership and guest engagement skills.

Responsibilities

• Lead full-service dining operations during event days to ensure guest satisfaction.
• Manage front-of-house staff including servers, hosts, bartenders, and support staff.
• Oversee guest flow, reservations, and table management for seating efficiency.
• Coordinate with kitchen and bar teams to ensure timing and food quality.
• Handle escalations and resolve service issues professionally.
• Ensure room setup, service execution, and post-event breakdown.
• Monitor pacing, table turns, and service standards.

Skills

Restaurant management

Leadership

Guest service

Staff scheduling

Education

Smart Serve certification

Job description

The Event Day Restaurant Manager – Full-Service is responsible for leading all aspects of front-of-house operations within a full-service restaurant located in a high-volume event venue. This role ensures an elevated dining experience through attentive service, strong team leadership, and seamless coordination with culinary and bar teams during event days.

Job Responsibilities

• Lead full-service dining operations during event days, ensuring a high standard of hospitality and guest satisfaction
• Manage all front-of-house staff including servers, hosts, bartenders, and support staff in a structured dining environment
• Oversee guest flow, reservations, and table management to maximize seating efficiency and service quality
• Maintain strong communication with kitchen and bar teams to ensure accurate timing, food quality, and seamless service execution
• Actively engage with guests, handle escalations, and resolve service issues professionally and promptly
• Ensure proper pre-service setup, service execution, and post-event breakdown of the restaurant
• Monitor pacing of courses, table turns, and service standards consistent with a full-service dining experience
• Manage attendance, floor plans, and in-shift staffing adjustments based on business levels
• Enforce company policies, food safety standards, and health & safety regulations
• Oversee POS operations, cash handling, and end-of-day reporting as required
• Maintain a clean, organized, and upscale dining environment
• Place and manage food, beverage, and supply orders
• Prepare and manage staff schedules in alignment with the event calendar
• Ensure operational readiness of the restaurant, including staffing plans, inventory levels, and service setup standards
• Full-time position between September and June.
• Opportunity to work in a dynamic, high-energy hospitality environment
• Potential for growth within restaurant and venue operations

Qualifications

• Minimum 2+ years of restaurant management experience in a full-service dining environment required
• Experience in high-volume or event-based venues (arena, stadium, or large restaurant) is strongly preferred
• Strong understanding of full-service standards, including table service, pacing, and guest engagement
• Proven leadership ability in fast-paced, guest-focused environments
• Solid knowledge of food, beverage, and alcohol service standards
• Valid Smart Serve certification (required)
• Must have reliable personal transportation to and from the arena
• Strong leadership, coaching, and team development skills
• Ability to manage multiple tables, sections, and service flows simultaneously
• Excellent problem-solving and conflict resolution abilities
• Strong organizational and communication skills
• Attention to detail with a focus on delivering a premium dining experience

Exceptional guest service and hospitality mindset

#ACAN200

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work -our focus is helping you reach your full potential. Learn more about working here athttp://www.aramarkcareers.com or connect with us onFacebook ,Instagram andTwitter .

The pay range for this position is $22.00 - $24.00.

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.