Restaurant Event Day Manager (Part-Time)

Aramark; Ottawa; On-site; CAD 30,000 - 33,000; Full time

Job summary

Aramark is seeking an Event Day Restaurant Manager – Full-Service to lead all front-of-house operations at a high-volume event venue in Kanata, ON. You will supervise servers, hosts, bartenders, and support staff, ensuring an elevated dining experience with seamless coordination with kitchen and bar teams during event days.

You will drive guest engagement, manage reservations and seating, handle escalations, and maintain service standards and safety compliance.

Qualifications

• Minimum 2+ years of restaurant management in full-service dining.
• Experience in high-volume or event-based venues is preferred.
• Strong leadership and guest engagement abilities.
• Excellent communication and team development skills.

Responsibilities

• Lead full-service dining operations during event days and ensure guest satisfaction.
• Manage front-of-house staff including servers, hosts, bartenders, and support staff.
• Oversee guest flow, reservations, and table management to maximize seating.
• Coordinate with kitchen and bar for timing and service quality.
• Handle guest escalations professionally and promptly.
• Prepare staff schedules aligned with event calendar and staffing needs.
• Ensure compliance with food safety, health, and safety regulations.
• Oversee POS operations, cash handling, and end-of-day reporting.
• Maintain upscale dining environment and manage orders for food/bev supplies.
• Monitor service pacing, table turns, and service standards.

Skills

Team leadership

Guest service

Communication

Conflict resolution

Staff scheduling

Multitasking

Operations coordination

Education

Smart Serve certification

Job description

Requisition #: 671708

Location: Kanata, ON, CA, K2V 1A4

Career Area: Professional & Management

Job Description

The Event Day Restaurant Manager – Full-Service is responsible for leading all aspects of front-of-house operations within a full-service restaurant located in a high-volume event venue. This role ensures an elevated dining experience through attentive service, strong team leadership, and seamless coordination with culinary and bar teams during event days.

Job Responsibilities

• Lead full-service dining operations during event days, ensuring a high standard of hospitality and guest satisfaction
• Manage all front-of-house staff including servers, hosts, bartenders, and support staff in a structured dining environment
• Oversee guest flow, reservations, and table management to maximize seating efficiency and service quality
• Maintain strong communication with kitchen and bar teams to ensure accurate timing, food quality, and seamless service execution
• Actively engage with guests, handle escalations, and resolve service issues professionally and promptly
• Ensure proper pre-service setup, service execution, and post-event breakdown of the restaurant
• Monitor pacing of courses, table turns, and service standards consistent with a full-service dining experience
• Manage attendance, floor plans, and in-shift staffing adjustments based on business levels
• Enforce company policies, food safety standards, and health & safety regulations
• Oversee POS operations, cash handling, and end-of-day reporting as required
• Maintain a clean, organized, and upscale dining environment
• Place and manage food, beverage, and supply orders
• Prepare and manage staff schedules in alignment with the event calendar
• Ensure operational readiness of the restaurant, including staffing plans, inventory levels, and service setup standards
• Full-time position between September and June.
• Opportunity to work in a dynamic, high-energy hospitality environment
• Potential for growth within restaurant and venue operations

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Minimum 2+ years of restaurant management experience in a full-service dining environment required
• Experience in high-volume or event-based venues (arena, stadium, or large restaurant) is strongly preferred
• Strong understanding of full-service standards, including table service, pacing, and guest engagement
• Proven leadership ability in fast-paced, guest-focused environments
• Solid knowledge of food, beverage, and alcohol service standards
• Valid Smart Serve certification (required)
• Must have reliable personal transportation to and from the arena
• Exceptional guest service and hospitality mindset
• Strong leadership, coaching, and team development skills
• Ability to manage multiple tables, sections, and service flows simultaneously
• Excellent problem-solving and conflict resolution abilities
• Strong organizational and communication skills
• Attention to detail with a focus on delivering a premium dining experience
• #ACAN250

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here athttp://www.aramarkcareers.com or connect with us onFacebook ,Instagram andTwitter .

The pay range for this position is $22.00 - $24.00.

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.