Restaurant assistant manager

McDonald's Restaurant; Vernon; On-site; CAD 43,000 - 58,000; Full time

Benefits offered by this job

Competitive wages

Annual bonus program

Benefits package

Pension plan

Team discount

Co-op Membership

Education Assistance Program

Learning opportunities

Job summary

Otter Co-op in Vernon, BC is seeking a Full-Time Liquor Store Assistant Manager to support the Liquor Store Manager with day-to-day operations, guest service excellence and building a positive, motivated team.

You will manage stock, scheduling, payroll oversight, supplier follow-ups, OH&S compliance and merchandising, while upholding company values and delivering an exceptional shopping experience for guests.

Qualifications

• 3+ years’ experience in Retail Guest Service.
• Valid Serving It Right Certificate required; WSET 1 or 2 designation an asset.
• Proficiency in Microsoft Outlook, Word, Excel, PowerPoint.

Responsibilities

• Assist in directing day-to-day store operations and managing staff performance.
• Oversee scheduling, payroll review and supplier follow-ups.
• Ensure merchandising, cleanliness and OH&S compliance.

Skills

Retail guest service

Leadership

Microsoft Office

Problem solving

Education

Serving It Right Certificate

WSET 1/2 designation (asset)

Tools

Outlook

Word

Excel

PowerPoint

Job description

Position

Full-Time Liquor Store Assistant Manager

Location: Angry Otter Liquor @ Monashees, Vernon, BC.

Salary: CA$42,952.00 - CA$58,115.20 yearly, Full-time.

About Otter Co-op

Otter Co-op is a diverse and growing organization, serving the Lower Mainland, Fraser Valley and BC Interior since 1922.

With over 103 years in business and over 600 in our team, we are proud to be a locally owned and community minded member of the neighbourhoods we live, work and play in.

We operate three food and pharmacy stores (including one with a fashion and hardware department), thirty Angry Otter liquor stores, one feed mill, two bulk petroleum facilities, the Highwayman Pub in Abbotsford, and multiple gas station/convenience stores.

To learn more about who we are and how you can help bring our brand to life, visit us at www.otterco-op.crs.

What you’ll do

The Assistant Liquor Store Manager supports the Liquor Store Manager in directing the day-to-day store operations by providing quality products and services in our store. As a leader of people, you will bring a positive approach; show initiative and drive results.

The ideal candidate will be someone who can build and maintain relationships with both guests and team members, complimented by their skill set that includes organization, attention to detail, conflict resolution, critical thinking, and strong office administration skills. Assist with overseeing daily store operations and management in accordance with company policies, procedures, and overall expectations.

Provide direction and leadership to continue to build an outgoing, positive, highly motivated team.

Receive product orders, keep the warehouse clean and organized, and ensure that stock is rotated appropriately.

Following up and meeting with suppliers to support the Store Manager.

Assist with creating and entering weekly department schedules to maintain store staffing levels that will meet the needs of our guests, while operating within budgeted wage costs.

Assist with daily review and approval of payroll time cards in Kronos.

Assist with recruitment, onboarding, retention, training, development and performance management.

Participate in periodic inventory, including physical counts, data entry and reviewing reports for discrepancies.

Ensure the store’s merchandising and program standards are being implemented, measured, managed and maintained.

Ensure the store’s housekeeping, sanitation and maintenance schedules/standards are managed and maintained.

Handle guest inquiries and complaints in a timely and professional manner.

Provide leadership in the areas of Occupational Health and Safety (OH&S) and ensure that policies are being followed.

Contribute to the team in living the Corporate Values of Integrity, Community and Excellence.

To perform other duties as assigned.

Who you are

You are looking for a career in Customer Service Management and: 3+ years’ experience in Retail Guest Service, liquor industry experience preferred; previous experience in leading and managing people in a busy retail environment is a strong asset; Valid Serving It Right Certificate required; WSET 1 or 2 designation an asset; Strong passion for the Liquor Industry and providing an exceptional shopping experience for Guests; Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and the ability to manage computer files efficiently; Solid basic math skills and ability to read and understand financial reports; Effective interpersonal, leadership and communications skills; Self-starter with motivation and ability to work in a busy environment; Effective planning, organization, and time management skills; Strong critical thinking, analytical and problem-solving skills; Demonstrate the ability to maintain relationships both internally and externally to support the organization; Enjoy working with the public and strive to provide a consistent and superior guest service experience; Must have open availability and be able to work a variety of shifts, 7 days a week including early mornings, afternoons, late evenings, weekdays, weekends, and statutory holidays; This position is based at the AOL @ Monashees, though it may require on some occasions to travel and work at other locations as business needs arise.

What’s in it for you

• Competitive Wages
• Annual bonus program for all eligible team members
• For eligible positions: comprehensive benefits package and an employer matched pension plan
• Team discount on Gas, Liquor, Food, Fashion, Hardware, Feed & Restaurant purchases
• Co-op Membership with an annual dividend payment on qualified purchases
• Education Assistance Program
• Learning opportunities, to grow and develop and to foster a culture of teamwork and innovation

Otter Co-op is committed to a diverse and supportive working environment based on our Core Company Values of Integrity, Community and Excellence. We embrace diversity and inclusion, and we're working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.

Additional information

All successful candidates will be required to undergo a background check.

We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.

Posting Date: September 29, 2026 Position Salary at Time of Posting: $42,952.00 - $58,115.20/annual.

Keywords: liquor, operations, manager, team leader, supervisor