restaurant assistant manager

McDonald's Restaurants of Guelph; Guelph; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading fast-food establishment in Guelph seeks an Operations Manager with strong customer service skills and extensive operational management experience. The role involves overseeing daily operations, ensuring compliance with health regulations, and providing excellent service to customers. Ideal candidates will have a college diploma and relevant experience in a similar role.

Qualifications

• Possess a college diploma or equivalent.
• 1 to 2 years of related experience preferred.
• Strong skills in customer service and operational management.

Responsibilities

• Determine services to be offered and implement procedures.
• Conduct performance reviews and ensure health regulations.
• Organize inventory and respond to customer complaints.

Skills

Customer service

Operational management

Inventory management

Education

College diploma (3 months to less than 1 year)

Job description

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Tasks

• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Experience

• 1 year to less than 2 years

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