Restaurant Assistant Manager

A L E; Edmonton; On-site; CAD 39,000 - 53,000; Full time

Benefits offered by this job

Medical and Dental Benefit plan

Group RRSP

Performance-based growth opportunities

Job summary

A&W Restaurants in Edmonton, AB seeks a permanent full-time Assistant Manager to oversee daily restaurant operations and support the Manager to ensure quality, safety, and guest satisfaction. The role emphasizes team leadership, cost controls, and adherence to health regulations.

Compensation is $46,000 per year, with benefits including medical, dental, and RRSP options. Nice to have FoodSafe certification and experience in restaurant management.

Qualifications

• Strong supervisory experience in a fast-paced restaurant environment.
• Knowledge of restaurant operations, safety, and health standards.
• High school diploma or equivalent; hospitality training preferred.

Responsibilities

• Support Manager in balancing food quality, service speed, guest satisfaction, and costs.
• Review weekly P&L and manage food, labour, and costs.
• Maintain operational standards and participate in reviews/improvements.
• Ensure compliance with WorkSafeBC, public health, and ESA requirements.
• Assist with staff scheduling and shift deployment.
• Maintain equipment and coordinate repairs.
• Promote team engagement and a positive workplace climate.
• Ensure sanitation, hygiene, and proper food handling.

Skills

Leadership

Supervisory experience

Interpersonal skills

POS systems

Windows 11

MS365 Business

Food safety knowledge

Education

Secondary School Certificate or equivalent

Tools

POS systems

Windows 11

MS365 Business

Job description

A&W Restaurants in Edmonton, AB, located at 8115-101 Street, is looking for permanent full-time Assistant Manager to start immediately.

Compensation:$46,000 per annum

Hours Per Week: 40

Language: English

Education: Secondary School Certificate or equivalent

Experience: 3-5 years experience in Restaurant Management

Benefits

• Benefits include an optional, employee-contributed single or family Medical and Dental Benefit plan comprising Pharmaceuticals, Hospital Care, Paramedical Services, Medical Equipment, Travel Coverage, Vision Care, Basic and Optional Life Insurance, and AD&D, along with an optional, employee-contributed Group RRSP.

The McMurray Group owns and operates A&W Restaurants across Western Canada. We are committed to creating a positive, people-centered workplace built on respect, teamwork, and open communication. We recognize and celebrate the efforts and achievements of our team members, and we strive to provide an environment where everyone can learn, grow, and succeed.

Role

The Assistant Manager works with the Manager to supervise overall shift and daily operations. This includes operating the restaurant according to A&W Standards, WorkSafeBC, and health/employment regulations, and ensuring smooth operations during the Manager’s absence.

The Assistant Manager supports full restaurant operations, guest experience, financial performance, and team development. Responsibilities align with NOC 60030, including planning, organizing, directing, controlling, and evaluating operations; supervising and training staff; and ensuring adherence to food safety and health standards.

Responsibilities

Operations

• Support the Manager in balancing food quality, speed of service, guest satisfaction, and cost control.
• Assist in reviewing weekly P&L statements and managing food, labour, and operational costs.
• Maintain A&W operational standards and participate in reviews and improvement initiatives.
• Ensure compliance with WorkSafeBC, public health, and ESA requirements.
• Assist with staff scheduling and oversee shift deployment.
• Support maintenance of equipment and facility systems, and coordinate repairs.
• Promote team engagement and a positive workplace climate.
• Ensure compliance with sanitation, hygiene, and food‑handling practices.

Human Resources

• Recruit and train hourly staff; support supervisory hiring.
• Address performance issues and participate in discipline as needed.
• Mentor staff for future leadership roles.
• Lead team meetings when delegated and support communication.
• Ensure payroll and scheduling compliance with provincial standards.
• Promote a safe and motivating work environment.
• Document and report critical incidents.
• Assist with Health & Safety meetings and follow‑up on corrective actions.
• Maintain knowledge of HR policies and enforce them consistently.

Financial

• Assist with daily, weekly, and period‑end accounting tasks.
• Support inventory control, ordering, waste tracking, and cost management.
• Apply cash, food, and labour cost control practices.
• Help achieve profitability through cost control and efficiency.
• Support accurate sales forecasting and strategies to meet targets.
• Monitor revenues and support adjustments when necessary.

Customer Service

• Maintain high standards of cleanliness, sanitation, and food safety.
• Ensure high‑quality guest service through effective staff positioning.
• Assist with local store marketing activities.
• Address guest concerns using the service recovery program.
• Ensure team appearance and conduct meet A&W standards.
• Monitor guest satisfaction metrics and support improvements.
• Resolve customer issues and ensure compliance with health and safety rules.

Qualifications & Requirements

• Strong interpersonal and leadership skills with supervisory experience.
• Proficiency in all restaurant operational positions.
• Knowledge of Restaurant Operating Systems and Standards.
• Interest in developing and supporting team members.
• Ability to perform basic accounting and administrative duties.
• FOODSAFE Level 1 required; Level 2 preferred.
• Basic or Intermediate First Aid certification.
• High school diploma or equivalent; hospitality training preferred.
• Proficiency with POS systems, Windows 11, and MS365 Business.

Competencies

• Leadership & People Development
• Operational Expertise
• Financial Insight
• Customer Focus
• Decision‑Making
• Communication Skills
• Problem‑Solving

Working Conditions

• Fast‑paced food service environment.
• Standing for extended periods; occasional lifting up to 25 lbs.
• Repetitive motion and lateral stepping.
• Flexible availability including evenings, weekends, holidays.
• Responsible for full restaurant oversight during operating hours.

Posted: Sept 16, 2026

Applicants must be legally authorized to work in Canada. Applications without work authorization will not be considered.

If you are viewing this posting, the position has not yet been filled. Only qualified applicants will be contacted for assessments and interviews.