Respiratory Services Clerk

Interior Health Authority; Williams Lake; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive wages

Shift premiums

Employer-paid training

Employee & Family Assistance Program

Job summary

Interior Health Authority in Williams Lake, BC, is seeking a Casual Respiratory Services Clerk for the Rehabilitation Department. You will provide essential administrative support, manage outpatient scheduling, and assist with patient flow in a fast-paced team environment.

The role requires flexibility, short-notice call-ins, and a focus on accurate data entry, reception duties, and coordination of clinical documents. Opportunities exist for growth and training within IH.

Responsibilities

• Schedule and book outpatient appointments and manage appointment information.
• Obtain patients’ charts, medical reports, lab results and x‑rays.
• Greet and direct patients; answer calls and relay messages.
• Data entry for clinical registries and databases.
• Generate requisitions for patient care and transfer arrangements.
• Type policy documents and correspondence using computer tools.
• Maintain filing systems and records; transfer records as required.
• Arrange meetings, book rooms and circulate notices/minutes.
• Process invoices and payments after verification.
• Order office supplies and handle mail.
• Use database systems to extract, compile and report statistics.
• Maintain timekeeping records and payroll data entry.
• Assist with quality improvement and orient new staff.
• Perform other related duties.

Skills

Administrative skills

Scheduling

Data entry

Reception

Tools

Registration systems

Clinical databases

Financial databases

Job description

Help support exceptional patient care in a role where flexibility and teamwork make a difference! Cariboo Memorial Hospital is looking for a Casual Respiratory Services Clerk to join our Rehabilitation Department in Williams Lake, B.C. As a valued member of our healthcare team, you'll provide essential administrative support while contributing to a positive patient experience. We're seeking a reliable and adaptable individual who is available for short-notice call-ins and enjoys working in a fast-paced, collaborative environment.

This position follows a rotating daytime schedule, Monday to Friday, with shifts ranging from 8:00 a.m. to 4:00 p.m. and 8:30 a.m. to 12:30 p.m.

Days off: Sun, Sat, STAT

How will we help you grow?

Join our clerical team as a casual employee, where you’ll enjoy variety, gain valuable experience, and have the chance to grow your career. Work hours range from 0 to 37.5 per week, with shifts available on short notice or pre-scheduled to cover leaves. Many of our team members start in casual roles and transition into permanent positions. Plus, we offer

• competitive wages
• shift premiums
• employer-paid training
• an Employee & Family Assistance Program

to support you every step of the way.

What Will You Work On?

• Schedules and books outpatient appointments by performing duties such as receiving appointment requests, making follow up appointments, adjusting arrangements in accordance with patient and facility requirements, assigning to the appropriate time, date and location, and entering appointment information into computerized scheduling system and/or appointment books. Confirms appointment information with patients/physicians/professional staff as required.
• Obtains patients’ charts, medical reports, lab results and x-rays from internal and external sources as requested by physicians and/or professional staff.
• Performs receptionist duties such as greeting and directing patients, public, company sales representatives, doctors, porters and others as required. Responsible for arranging and confirming appointments/meetings, answering the telephone, routing calls to the appropriate person and relaying messages.
• Performs data entry functions for a variety of clinical registries and databases by entering information into software program(s) in accordance with established guidelines/procedures.
• Generates requisitions for patient care and operational services as per written, verbal and telephone orders/requests. Arranges patient porter transfers.
• Types technical and non-technical material such as correspondence, policies and procedures, manuals, minutes, memos, reports from drafts, revisions or dictating machines using computer hardware and software for word processing, database and spreadsheets.
• Performs record management duties related to clinical activities such as setting up and maintaining filing systems, indexing files and materials to be filed, and conducting file searches for requested information. Transfers records, requests records from throughout the Province, purges and sends files to storage according to provincial guidelines/standards and Interior Health (IH) policies.
• Arranges meetings as directed, books meeting rooms, types and circulates notices and agenda. Records, transcribes and distributes notes or minutes of meetings.
• Receives bills, invoices and supplies; checks for accuracy against the department database, makes any necessary corrections and adjustments, collates and, in consultation with the PPL (or designate), submits for payment.
• Performs a variety of related clerical functions such as ordering office supplies, photocopying and sending/receiving faxed correspondence. Opens, sorts and distributes incoming mail. Prepares outgoing mail for distribution.
• Uses Registration, Clinical, and Financial database systems to extract, compile, report and graph information for research and statistical evaluation. Compiles and submits GL period end statistics and reports.
• Maintains timekeeping records for regular and relief staff by faxing/receiving daily flow sheets to/from the Staffing Services Office; reviews flow sheets for accuracy and refers problems to PPL (or designate) as required. Enters payroll information into computerized systems in accordance with established procedures.
• Participates in continuous quality improvement activities by performing duties such as providing input/feedback to the PPL (or designate) on work procedures and opportunities for process improvement.
• Assists with orienting new staff by performing duties such as demonstrating work procedures and demonstrating use of equipment.
• Performs other related duties as assigned.

Come join our team and see why we’re one of B.C.’s Top Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work?