Resource Management Technology Manager, Audit Operations

KPMG Canada; Vancouver; On-site; CAD 73,000 - 110,000; Full time

Job summary

An established industry player is seeking a Resource Management Technology Manager to join their Audit Operations team. This role is pivotal in optimizing workforce tools and processes, requiring a blend of technical acumen and leadership. You will be responsible for report development, user acceptance testing, and collaborating with various teams to enhance operational efficiency. This is an exciting opportunity to make a significant impact in a diverse and inclusive workplace, where your contributions will help shape the future of audit operations. If you are driven by problem-solving and innovation, this role is for you.

Qualifications

• Strong analytical and problem-solving skills are essential.
• Experience in UAT/QA testing is preferred.
• Proficiency in Excel and PowerBI for report development.

Responsibilities

• Develop reports integrating various tools and manage user testing.
• Analyze business processes and recommend improvements.
• Serve as the liaison between end-users and IT teams.

Skills

Analytical Skills

Problem-Solving Skills

Excel

PowerBI

User Acceptance Testing (UAT)

Communication Skills

Interpersonal Skills

Organizational Skills

Adaptability

Client-Centered Approach

Tools

eQualify

GLMS

Retain

CEAC

Job description

Resource Management Technology Manager, Audit Operations

Join to apply for the Resource Management Technology Manager, Audit Operations role at KPMG Canada.

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause of turning insight into opportunity for clients and communities worldwide.

The Workforce Optimization (Resource Management) team is part of KPMG’s National Audit Operations, focusing on centralization, standardization, and automation to support audit engagement teams. This role involves supporting business applications related to resource management, accreditation, Audit Quality Controls, capacity management, and key metrics.

This highly visible position requires technical acumen and leadership skills to drive tool execution, with responsibilities including report building, user acceptance testing, stakeholder liaison, process improvement, system implementation, and support.

Responsibilities include:

1. Develop reports integrating tools like eQualify, GLMS, Retain, CEAC.
2. Coordinate and develop User Acceptance Testing for audit workforce tools.
3. Serve as the primary liaison between end-users, IT, and project teams.
4. Analyze and recommend improvements to business processes and data flows.
5. Participate in system implementations, ensuring requirements are met.
6. Maintain audit workforce tools, manage issues, and follow up on outcomes.
7. Support and administer applications, manage access, and generate reports.
8. Provide feedback for enhancements and solve technical problems.
9. Collaborate with RPA team for process improvements.
10. Build strong relationships across teams and communicate proactively.
11. Utilize data management skills, especially PowerBI, for report development and execution.

Qualifications:

• Strong analytical and problem-solving skills.
• Proficiency in Excel and PowerBI.
• Experience in UAT/QA testing.
• Ability to lead requirement walkthroughs.
• Excellent communication and interpersonal skills.
• Ability to translate technical info for non-technical users.
• Strong planning and organizational skills.
• Client-centered project approach.
• Teamwork and collaboration skills.
• Adaptability to evolving technology.
• Experience in professional services industry preferred.
• Business-level English proficiency.

The salary range in BC is $73,000 to $109,500, with potential bonuses, based on skills and qualifications.

We value diversity and are committed to an inclusive, accessible workplace. Adjustments and accommodations are available throughout the recruitment process. Contact KPMG’s Employee Relations Service at 1-888-466-4778 for support.

Additional Details

Employment type: Full-time

Job function: Information Technology

Seniority level: Not Applicable