Residential Youth Support Specialist

Boys and Girls Club Okanagan; Kelowna; Hybrid; CAD 37,000 - 41,000; Full time

Job summary

BGC Okanagan in Kelowna, BC, is hiring a Residential Youth Worker to support youth at Penny Lane, a short‑term stabilization home for youth facing challenges including homelessness, family conflict, mental health concerns, and substance use.

You will build trust, support routine and resilience, monitor safety, and collaborate with a compassionate team to help youth feel safe, hopeful, and connected to community supports. This role includes evening/night shifts and a thorough screening process.

Qualifications

• Diploma in a related human / social service field.
• Two years recent related experience.
• Or an equivalent combination of education, training and experience.
• Class 5 driver’s licence
• Successful completion of Agency screening process, including a consolidated criminal record check (CCRC) and the Criminal Records Review Act check (CRRA) completed by the HUB)

Responsibilities

• Participates in assessment, goal setting and progress evaluation with mental health clinician and behavioral consultant.
• Teaches children/youth to relate in a socially appropriate manner using daily routines and activities.
• Monitors clients in a residential setting and ensures their safety and wellbeing.
• Provides behaviour management counselling one-to-one or in groups, giving feedback and coping techniques.
• Provides emotional support and crisis intervention to clients as needed.
• Maintains communication between group home, school, family and the community.
• Assists with basic personal hygiene, meals, and medication in line with guidelines.
• Maintains reports and daily activity logs.
• Carries out household duties like meal prep and cleaning.
• Accompanies clients to appointments and community outings.
• May be required to work the on-call rotation.

Skills

Two years related experience

Education

Diploma in a related human / social service field

Job description

BGC Okanagan in Kelowna, BC, is hiring a Residential Youth Worker to support youth at Penny Lane, a short‑term stabilization home for youth facing challenges including homelessness, family conflict, mental health concerns, and substance use.

You will build trust, support routine and resilience, monitor safety, and collaborate with a compassionate team to help youth feel safe, hopeful, and connected to community supports. This role includes evening/night shifts and a thorough screening process.