Residential Support Worker

salvationarmyca; Winnipeg; On-site; CAD 36,000 - 48,000; Full time

Job summary

The Salvation Army in Winnipeg is seeking a dedicated role focused on safety, health, and member support within a community residence setting. You will ensure a safe environment, provide crisis intervention, and assist with daily living activities and transportation as required.

Responsibilities extend to health monitoring, meal planning, and supporting individuals in achieving personal goals, while maintaining respectful relations with families and community partners.

Qualifications

• Complete high school or equivalent required.
• Valid Manitoba Class V driver license is required.
• Criminal record check and child/adult abuse registry checks completed.

Responsibilities

• Ensure a safe environment for members and staff and enforce safety rules.
• Provide crisis intervention, monitor safety of members, and report concerns promptly.
• Assist with transportation to locations and follow traffic laws to ensure safety.
• Support members with health needs, medication administration, and nutrition guidance.
• Assist in developing and implementing individual plans and daily living activities.
• Foster positive relations with families and the community, maintaining professional interactions.

Skills

Crisis intervention

Safety compliance

Driving and transport

Emotional support

Communication

Education

High school diploma

Manitoba Class V driver license

Criminal record check

Adult Abuse Registry Check

Child Abuse Registry Check

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Accountabilities:

Safety

Ensure that members and staff work in a safe environment.

Ensure compliance with all safety rules and regulations are being adhered to by all, including but not limited to, vehicle usage, transportation of members, working alone, food, medications and equipment, storage and maintenance.

Answer door and telephone during shift using proper precautions.

Provide crisis intervention for members as required.

Conduct checks to ensure the safety of the members and facility throughout their shifts.

Complete check-in with a designated contact in accordance with Community Venture policy and procedure.

Understand and promote members' rights and responsibilities.

Provide transportation to and from various locations while demonstrating safe driving skills.

Follow all traffic laws while driving defensively to ensure safety.

Report concerns promptly to on call person as needed.

Ensure proper lifting, twisting and reaching techniques are used during job performance.

Remain alert and awake at all times, throughout all shifts.

Use PPE provided when necessary

Health and Medical

Ensure individual's health and medical needs are accurately attended to in a timely fashion, and that all medication is properly administered and recorded.

Recognize and report concerns of abuse or neglect.

Provide emotional support for members as required.

Ensure meals and snacks are varied, attractive, nutritionally, and calorically adequate for the dietary and medical requirements of each member as recommended in the current Canadian Dietary Standard.

Person Centred Plans

Be involved in implementing individual plans.

Communicate necessary information, observations and concerns with the Coordinator.

Provide individuals with support by gathering information on an individual's goals and desired outcomes.

Individual Personal Development

Encourage and assist each individual to participate in daily activities in their home and community environments including reinforcing all expectations, personal hygiene, meal preparation, grocery shopping, laundry and the care of the house and yard.

Ensure that the environment of the residence is supportive, nurturing, and encourages a high degree of member involvement including decision making.

Role model appropriate behaviour and attitude supporting growth and promoting independence for the members.

Public Relations and Communication

Develop opportunities for relationships with families and the community and assist individuals' to develop positive social interactions.

Ensure all contact with others is courteous and professional.

Treat all members and other staff with respect and dignity at all times.

Other Duties as Required

WORKING CONDITIONS:

The incumbent's typical work environment is a community residence, with moderate amounts of work accompanying members in the community.

Working conditions may be isolated, may include a work or on-call schedule affecting lifestyle, dealing with verbal abuse and angry and/or abusive people.

The incumbent may have little to no travel required.

Moderate exposure to hazards: domestic cleaning supplies; handling of waste (garbage), bodily fluids/waste, sharp objects, dirt/dust/odor, hot equipment (ovens, stoves, etc.).

Minor to moderate exposure to hazards: physical attack from members, and traffic accidents when driving.

Minor exposure to hazards: infectious diseases, toxic chemicals, scabies, lice and/or bed bugs, emergency response situations (fire, bomb threat, etc.) and other potentially dangerous situations

The above responsibilities must be performed in keeping with The Salvation Army's Mission, Vision and Values, in a professional manner, upholding our code of conduct.

Education and Experience Qualifications:

Education, Qualifications and Certifications:

The successful job applicant will have completed high school, grade 12 or the equivalent

An equivalent combination of education and experience may be acceptable

Valid Manitoba Class V driver license

Criminal record check

Child Abuse Registry Check

Adult Abuse Registry Check

Experience and Skilled Knowledge Requirements

Suitable candidates may be hired wi