Residential Mortgage Specialist

National Bank of Canada; Windsor; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Insurance coverage

Vacation

Pension plan

Hybrid work environment

Training and development

Supportive team

Job summary

National Bank of Canada is seeking a Mortgage Development Manager to support clients through homeownership, focusing on outside-the-bank partnerships with real estate professionals to deliver tailored mortgage solutions. The role emphasizes advisory excellence and strategic market presence.

You will collaborate with internal teams, brokers, and builders, while driving business development initiatives, ensuring regulatory compliance, and providing a top-tier client experience in a hybrid work

Qualifications

• College diploma (DEC) or equivalent post-secondary education.
• 2+ years of experience in business development within financial services.
• Knowledge of financing products and related financial services (insurance, investments, banking).
• Ability to take an end-to-end advisory approach for clients.
• Strong professional rigor and client service quality and follow-up.

Responsibilities

• Identify clients' needs and recommend mortgage strategies.
• Refer clients to appropriate specialists (insurance, banking, investments, etc.).
• Build and maintain long-term relationships with real estate brokers and home builders.
• Design and implement strategies (digital and in-person) to increase market visibility.
• Participate in business development activities and events.
• Rigorously apply established processes and regulatory standards.

Skills

Business development

Financial services knowledge

Advisory skills

Client service

Education

College diploma (DEC) or equivalent

Job description

Youtube Video

A career at National Bank means having a direct impact on our clients. As a Mortgage Development Manager, you support clients through one of the most important milestones in their lives: their homeownership journey.

Active in your market, you focus primarily on developing business with clients outside the Bank by building strong partnerships with key players in the real estate industry and internal teams, enabling you to deliver comprehensive solutions aligned with their needs.

Your Role

• Identify clients' needs and recommend the most suitable mortgage strategies.
• Provide a comprehensive client experience by referring clients to the appropriate specialists based on their needs (insurance, banking services, investments, etc.).
• Build and maintain long-term relationships with real estate brokers and/or home builders.
• Design and implement strategies (digital and in-person) to increase your visibility and presence within your market.
• Actively participate in business development activities and events.
• Rigorously apply established processes and comply with all regulatory requirements and standards.

Compensation and Benefits

Your compensation package includes:

• An uncapped commission structure directly tied to your performance and the sale of related financial products and services.
• An annual bonus based on your individual results and your collaboration with your team and partners.

You will also benefit from:

• A permanent full-time position.
• A competitive benefits package, including insurance coverage, vacation, a pension plan, and more.

Your Team

You will be part of a team operating in a hybrid work environment, supported by a Residential Financing Manager who is committed to your development and success.

To help you succeed in your role, you will have access to:

• Comprehensive training from day one.
• Ongoing coaching and development.
• A dedicated support team to assist you daily (subject matter experts, specialized support lines, etc.).

Requirements

• College diploma (DEC) or equivalent post-secondary education.
• Minimum of 2 years of experience in business development, ideally within the financial services industry.
• Knowledge of financing products and services, as well as a foundational understanding of related financial products and services (insurance, investments, banking services, etc.).
• Ability to take an end-to-end advisory approach to ensure a complete understanding of clients’ financial needs and financial goals.
• Strong professional rigor, both from a technical standpoint and in the quality of client service, follow-up, and overall client experience.

Languages: French, English

Required skills:

Your benefits

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Telemedicine service
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates!

What can you bring to our team?

Join us!