Residential Manager

NFI North, Inc.; Milestone; On-site; CAD 77,363 - 94,555; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

403(b) Retirement Plan with potential employer match

3 Weeks Paid Vacation + 11 Paid Holidays + Paid Sick Leave

Company-Paid Life & Long-Term Disability Insurance

Tuition Reimbursement (up to $2,500 per year)

Flexible Spending Accounts (FSA)

Employee Assistance Programs (EAPs)

Voluntary Benefits: Pet Insurance, Home & Auto, Legal Plan

Employee Referral Bonus Program

Job summary

A non-profit human services organization is seeking a Residential Manager for a residential youth program in Milestone, Canada. The role involves planning daily activities, managing staff, and overseeing client treatment plans. Candidates should have an Associate's degree in psychology or sociology, along with excellent interpersonal, communication, and conflict resolution skills. This position offers a salary of $63,000 annually along with comprehensive benefits including medical insurance, a retirement plan, and paid time off.

Qualifications

• Experience working with a similar population and/or program preferred.
• Valid driver's license and a reliable vehicle is a must.

Responsibilities

• Participate in the planning and implementation of daily activities.
• Assist in developing and executing client treatment plans.
• Lead staff and clinical meetings.
• Provide individual supervision to assigned staff.
• Provide 24-hour on-call coverage as assigned.
• Screen applicants and assist with onboarding.
• Ensure fiscal integrity of client and program funds.
• Manage schedules to ensure adequate staffing.
• Ensure timely internal and external reporting.
• Oversee facility maintenance and upkeep.
• Manage food services component as assigned.
• Perform interventions in the event of a client crisis.

Skills

Interpersonal skills

Oral and written communication

Conflict resolution

Team building

Education

Associate's degree in psychology, sociology or related field

Job description

NFI Massachusetts, Inc., a non-profit human services organization, is currently seeking a Residential Manager for one of its residential youth programs located in Wilmington, MA.

Milestone provides safe, therapeutic, short-term residential placement for male and female youth age 12-18. The program serves youth and families struggling with issues that include emotional disturbance, trauma, family conflict and behavioral issues such as truancy, running and substance abuse.

The program works with youth and families in crisis, providing them with opportunities to assess, stabilize and work together to create a strong plan for the future. The program provides crisis intervention, intensive family treatment, clinical assessments and assessment-based recommendations for further treatment. Services include onsite educational and therapeutic groups to address topics like anger management, life skills, healthy relationships, coping skills, substance abuse and anxiety management.

Salary

$63,000 annually

Job Responsibilities

• Participates in the planning and implementation of the daily activities schedule.
• Assists in developing, executing and reporting on client treatment plans.
• Leads staff meetings and/or clinical meetings.
• Provides individual supervision to assigned staff on a weekly or biweekly basis.
• Provides 24‑hour on‑call coverage as assigned.
• Screens applicants for open positions and assists with interviewing, hiring and onboarding.
• Ensures the fiscal integrity of client and program funds.
• Ensures that program staffing is adequate and manages schedules accordingly.
• Ensures accurate and timely internal and external reporting for all programmatic needs/requirements.
• Oversees facility and vehicle maintenance and upkeep as assigned.
• Oversees food services component as assigned.
• Demonstrates the ability to perform oral and/or physical interventions in the event of a client crisis, per program/contract requirements.

Job Requirements

• Associate's degree in psychology, sociology or other related field of study
• Experience working with a similar population and/or a similar program preferred.
• Excellent interpersonal, oral and written communication, conflict resolution and team building skills.
• Valid driver's license and a reliable vehicle is a must.

Benefits

• Medical, Dental & Vision Insurance (multiple plan options)
• 403(b) Retirement Plan with potential employer match
• 3 Weeks Paid Vacation + 11 Paid Holidays + Paid Sick Leave
• Company-Paid Life & Long-Term Disability Insurance
• Tuition Reimbursement (up to $2,500 per year)
• Flexible Spending Accounts (FSA)
• Employee Assistance Programs (EAPs)
• Voluntary Benefits: Pet Insurance, Home & Auto, Legal Plan & more!
• Employee Referral Bonus Program

NFI Massachusetts Inc., is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We seek to empower individuals and support the diversity and inclusivity within our workforce.

NFI Massachusetts participates in E-Verify to confirm employment eligibility as part of the I-9 verification process.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.