Residential Leasing and Tenant Coordinator

Hays; Edmonton; On-site; CAD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a Residential Leasing and Tenant Coordinator to bridge the gap between property owners and tenants. This role involves finding new tenants, managing lease agreements, and ensuring compliance with building regulations. You will also maintain high customer satisfaction by responding promptly to inquiries and coordinating with maintenance staff. If you have a background in property management and are passionate about customer service, this is an exciting opportunity to make a significant impact in a dynamic environment.

Qualifications

• Experience in property management is essential for this role.
• Strong customer service skills are required to maintain tenant satisfaction.

Responsibilities

• Ensure tenants comply with lease terms and manage inquiries.
• Coordinate with building operators for move-in and move-out processes.

Skills

Customer Service

Property Management

Communication

Yardi Voyager

Education

Experience in Property Management

Tools

Yardi Voyager

Job description

Residential Leasing and Tenant Coordinator

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This range is provided by Hays. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

The Residential and Leasing Tenant Coordinator acts as the liaison between property owners and tenants. Responsibilities include finding new tenants, scheduling tours of available units, and coordinating lease agreements.

Role and Responsibilities:

• Ensure residential tenants comply with lease terms, including rent payment and adherence to building rules and regulations.
• Advise the Operations Manager on rental rate adjustments to reflect market conditions at renewal time. Complete and administer tenancy agreements.
• Coordinate with the building operator regarding residents' move-in and move-out processes.
• Maintain high customer satisfaction through prompt responses to inquiries and coordination with maintenance staff.
• Respond to telephone and email inquiries about vacancies, filing, and other office duties.
• Enter tenant leasing information into the Yardi Voyager property management system.
• Keep tenant information updated within Yardi.

Licenses & Certifications: Experience in Property Management required.

Seniority Level

• Associate

Employment Type

• Full-time

Job Function

• Customer Service and Other

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