Residential Home QA Lead — Quality & Craftsmanship

Star Building Components; Calgary; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

Sterling Homes is seeking a Home Quality Assurance Supervisor in Calgary to oversee daily QC operations and walk homeowners through orientations. You’ll develop and monitor QC processes to ensure homes meet Sterling Homes’ standards and serve as a primary contact for homeowners.

Ideal candidates bring strong communication, leadership, and problem-solving skills, plus experience in residential construction quality assurance and knowledge of building codes.

Qualifications

• High School Diploma or equivalent.
• Minimum 5 years of Site Supervision or 3 years of Quality Assurance experience in residential construction.
• Knowledge of building codes and requirements.
• Valid driver’s licence and access to a reliable vehicle.
• Criminal record check required.
• Proficient in Microsoft Office programs (Outlook, Word, Excel, Teams, SharePoint and PowerPoint), Site Docs and BuildPro.

Responsibilities

• Oversee daily Quality Control operations and Walkthrough Orientations.
• Develop, monitor and manage quality control processes to ensure home delivery to Sterling Homes’ quality standards.
• Act as key contact between homeowners and the Construction Team.
• Review homes, conduct QC inspections prior to insulation and Walkthrough Orientation.
• Identify critical control points and preventive measures for QC plans.
• Collaborate with site staff, trades and production to review inspection results and implement corrective actions.
• Coordinate QA program with construction, warranty and design departments.
• Prepare quality documentation and reports.
• Respond to homeowner inquiries with a focus on customer experience.

Skills

Strong communicator

Creative thinker

Leader

Creative problem solver

Education

High School Diploma

Tools

Microsoft Office

Site Docs

BuildPro

Job description

Sterling Homes is seeking a Home Quality Assurance Supervisor in Calgary to oversee daily QC operations and walk homeowners through orientations. You’ll develop and monitor QC processes to ensure homes meet Sterling Homes’ standards and serve as a primary contact for homeowners.

Ideal candidates bring strong communication, leadership, and problem-solving skills, plus experience in residential construction quality assurance and knowledge of building codes.