Housing and Support Worker (FT)

The Jean Tweed Centre; Toronto; On-site; CAD 30,954 - 36,217; Full time

Benefits offered by this job

Life Insurance

AD&D Insurance

Long-Term Disability

Extended Health Care

Dental Coverage

Employee Assistance Program

Job summary

The Jean Tweed Centre in Toronto is seeking a Residential Counsellor responsible for ensuring safety and providing supportive counselling for clients. The role includes crisis intervention, facilitation of activities, and conflict mediation. Candidates should have relevant college diplomas and experience in mental health or supportive housing. Benefits include life insurance, long-term disability, and an Employee Assistance Program. This position is full-time with a pay range of $22.47 to $26.29 per hour.

Qualifications

• 3 years of work experience in Mental Health, Substance Use, and/or Supportive Housing.
• Expertise in providing case management to individuals with mental health concerns.
• Crisis intervention skills with problem-solving abilities.

Responsibilities

• Ensure overall safety of the residence and maintain a supportive environment.
• Monitor client relations/issues and provide support for treatment plans.
• Conduct intake and assessment where designated.

Skills

Supportive counselling

Crisis intervention

Interpersonal skills

Problem-solving

Technological tools usage

Education

College Diploma in Addictions and Mental Health

Job description

Overview

Jean Tweed is a leading, community-based organization that provides a supportive environment for women with substance use, mental health, and gambling concerns. Our programs seek to address a range of issues in a woman's life that may contribute to substance use and gambling concerns.

The Jean Tweed Centre is building capacity to transform the level of support for women with substance use, mental health, and gambling concerns.

Position

Residential Counsellor is responsible for the overall safety of the residence and for creating and maintaining a safe and supportive environment for clients during their stay. This position includes supportive counselling, facilitation of evening activities, crisis intervention, conflict mediation, and facilitation of community meetings.

Rate of Pay: $22.47 - $26.29

1 FT position available (8-hour shift)

Location: 275A Broadview Ave, Toronto, ON M4M 3H5

Schedule: Saturday - Wednesday, 12:30am - 8:30am

Responsibilities

• Conduct intake and assessment where designated
• Collaborate and follow up with clients with meeting requirements of residence
• Support clients/residents at the residence in carrying out their treatment plan, and assist with daily routines
• Monitor client relations/issues, ensuring that any crisis identified is addressed and assistance with conflict resolution is offered
• Manage the documentation and recording of information, including the record of case notes in the daily log if necessary
• Supervise and assist residents with any required medication where applicable
• Carry out medication protocols and administration where applicable
• Follow security protocols and address safety concerns as they arise
• Identify and follow up on maintenance issues when they arise
• Collaborate with supervisor to discuss job performance and establish professional goals
• Engage in ongoing staff development and personal learning as agreed to in performance reviews

Administration

• Maintain documentation of relevant client interactions and interventions, and contacts with collateral supports
• Monitor the progress of clients, prepare reports and letters as necessary
• Participate in staff meetings, team development and supervision meetings
• Collaborate with supervisor to discuss job performance and establish professional goals
• Engage in ongoing staff development and personal learning as agreed to in performance reviews

Organizational

• Conduct job responsibilities with a commitment to harm reduction, trauma-informed, women-centred and anti-oppressive practices
• Abide by the Occupational Health and Safety Act, and work in a manner that is safe, reporting incidents immediately to direct supervisor
• Adhere to the policies and procedures of The Jean Tweed Treatment Centre
• Perform other duties as assigned in order to meet the overall goals and objectives of The Jean Tweed Treatment Centre
• Maintain a client service orientation including learning about and addressing client needs and concerns
• Work collaboratively including respect others, sharing information, consulting and celebrating shared successes
• Demonstrate accountability by holding self-responsible and following through on commitments
• Support inclusion and equity by respecting others, embracing diversity and addressing oppression
• Commit to continuous learning through professional development, giving and receiving constructive feedback and applying new skills

Requirements

• College Diploma in Addictions and Mental Health or equivalent qualification
• A combination of 3 years of work experience in the field of Mental Health, Substance Use, and/or Supportive Housing
• Expertise in providing supportive counselling and case management to individuals who are experiencing or have experienced a complex history of mental health concerns, and substance use
• Working knowledge of best practices in mental health, substance use, harm reduction, trauma and the therapeutic relationship
• Working knowledge of psycho-social rehabilitation and recovery principles
• Working knowledge of trauma-informed practice, women-centred principles and best practices for women and substance use
• Working knowledge of community resources such as health care
• Ability to work collaboratively in complex community settings
• Ability to use a range of technological tools, e.g. online reporting systems, videoconferencing etc
• Ability to work independently with minimal day-to-day supervision
• Crisis intervention skills, with well-developed problem-solving abilities and interpersonal skills
• Excellent oral and writing skills
• First Aid/CPR certification

Equal Employment Opportunity

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. We welcome all qualified candidates to apply, but Canadians and Permanent Residents will be given priority.

Benefits

• Life Insurance
• AD&D (Accidental Death & Dismemberment)
• Long-Term Disability (LTD)
• Extended Health Care
• Dental Coverage
• Employee Assistance Program (EAP)