Resident Services Package Concierge

Southminster; Grande Prairie; On-site; CAD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a dedicated Resident Services Package Concierge. This role involves coordinating receiving and shipping services, maintaining parcel logs, and providing exceptional customer service to residents. The ideal candidate will thrive in a fast-paced environment, possess strong communication skills, and have the physical stamina to handle packages. Join a supportive team that values reliability and professionalism, offering a variety of benefits including a retirement plan and generous PTO for full-time team members. This opportunity is perfect for individuals looking to make a meaningful impact in a vibrant community.

Benefits

403B retirement plan matching

Medical/Dental/Vision/LIFE insurance

Free Employee Assistance Program

Generous PTO for FT Team Members

Onsite Team Member Meal Benefit

On-site fitness and pharmacy

Qualifications

• 5-10 years of reception or customer service experience preferred.
• Ability to handle routine and unexpected situations effectively.

Responsibilities

• Coordinate all receiving and shipping services.
• Maintain a log of all incoming parcels and deliver them to residents.
• Provide high-level customer service and problem-solving.

Skills

Customer Service

Problem Solving

Physical Stamina

Communication

Education

High School Diploma or GED

Job description

Job Details

Southminster - Charlotte, NC Part Time Job Location Position Type

Description

Our Resident Services Package Concierge Benefits Include:

• Up to 6% matching on our 403B retirement plan
• Medical/ Dental/ Vision/ LIFE/ Short Term and Long Term Disability (for FT team members)
• Free Employee Assistance Program
• Generous PTO for FT Team Members
• Onsite Team Member Meal Benefit
• Team Member On-site fitness, consignment, and pharmacy
• Bi-weekly pay direct deposit

Resident Services Package Concierge Duties/Responsibilities:

• The primary responsibility is coordinating all receiving and shipping services.
• Maintain a log of all incoming parcels, prepare and sort parcels for pickup by business departments, and deliver them to all Southminster residents.
• Provide a high level of customer service, including problem-solving if a package has been misdelivered or is missing.
• Follow supervisor instructions and assist other Resident Services team members with related duties as necessary.
• Accept and distribute business deliveries, notifying individuals of deliveries as needed.
• Ability to move 50 pounds unassisted.
• Ability to maneuver packages of any weight above 50 pounds with appropriate equipment and/or assistance.
• Physical stamina to walk/stand throughout the shift.
• Function effectively in a fast-paced environment with minimal supervision.

Qualifications

Education required: High School Diploma or GED preferred.

Experience required: 5-10 years of reception or customer service experience preferred, including answering and transferring calls.

Professional license or certification requirements: N/A

Skills, knowledge, and abilities: Reliable, pleasant speaking voice, professional appearance, ability to handle routine and unexpected situations, deal effectively with seniors, perform in a fast-paced setting, and meet physical demands.