Resident Maintenance Technician

Kion Group AG; Montreal (administrative region); On-site; CAD 97,000 - 118,000; Full time

Benefits offered by this job

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Job summary

Dematic Corporation is hiring a Regional Resident Maintenance Technician for the Montreal area in Quebec. You will service, repair and train on installed Dematic systems and equipment, coordinating with colleagues across locations and communicating in English in mixed-language environments.

The role requires strong electrical, mechanical, and control system skills, with travel up to 20%. Eligible candidates should have 4+ years of electromechanical experience and knowledge of PLCs

Qualifications

• Technologist/technician in electrical, mechatronics program, or equivalent experience.
• Four years (minimum) experience in resolving problems related to electromechanical and/or mechanical equipment.
• Working experience with material handling equipment.
• Software knowledge in languages such as Java, Python, SQL.
• Knowledge of PLCs, Allen Bradley and Siemens.
• Troubleshooting of PLCs is helpful.
• Experience in repair of Forklifts, AGVs, or Robotics is preferred.

Responsibilities

• Write concise, clear, and complete reports in the time frame required according to Dematic procedures.
• Maintain customer goodwill toward Dematic.
• Ensure maximum availability of Dematic systems for customer use and ensure customer satisfaction with Dematic systems and equipment.
• Scheduled maintenance.
• Corrective maintenance.
• Scheduled repairs.
• Perform emergency repairs.
• Adhere to safety rules and safe work habits.
• Record all service work performed and downtime during repair, and track service requests.
• Display a balance of electronics, electrical, and mechanical skills with emphasis on controls.
• Local travel up to 20%.

Skills

Electrical Mechatronics

Electromechanical equipment

Java

Python

SQL

PLC knowledge (Allen-Bradley)

PLC knowledge (Siemens)

Education

Technologist/technician in electrical/mechatronics program

Tools

Forklift/AGV/Robotics experience

Job description

Job Description Summary Dematic Corporation is now hiring for a Regional Resident Maintenance Technician. Under the direction of the Senior Field Service Manager, this position provides service and repair as well as service and maintenance training for installed Dematic systems and equipment. This position would be for the area of Montreal, Quebec. The employee will be required to interact efficiently with colleagues in our other facilities across and/or outside of the province of Québec (including in [location]), and who are generally unable to communicate in French and whose language at work is predominantly English.

La société Dematic recrute actuellement un Technicien régional de maintenance résidentielle. Sous la direction du Responsable principal des services sur le terrain, ce poste assure l’entretien et la réparation des systèmes et équipements Dematic installés, ainsi que la formation à leur maintenance et leur service. Ce poste est à pourvoir dans la région de Montreal, Québec. L’employé(e) devra interagir efficacement avec des collègues de nos autres installations situées au Québec et/ou à l’extérieur de la province de Québec (y compris à [location]), qui ne sont généralement pas en mesure de communiquer en français et dont la langue de travail est principalement l’anglais.

What We Offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The base pay range for this role is estimated to be $70,000–$85,000 at the time of posting.

Final compensation will be determined by a variety of factors, including work location, education, experience, knowledge, and skill level.

La fourchette de salaire de base pour ce poste est estimée entre 70000$ et 85000$ au moment de la publication.

La rémunération finale sera déterminée en fonction de plusieurs facteurs, tels que le lieu de travail, la formation, l’expérience, ainsi que les connaissances et compétences du candidat.

Ce que nous offrons:

• Développement de carrière
• Rémunération et avantages concurrentiels
• Transparence des salaires
• Opportunités mondiales

Tasks and Qualifications: What You Will Do In This Role:

• Write concise, clear, and complete reports in the time frame required according to Dematic procedures
• Heavy responsibility for maintaining customer goodwill toward Dematic
• Ensure that Dematic systems have the greatest availability possible for Customer use and to ensure that Customers are satisfied with their Dematic system and equipment
• Scheduled maintenance.
• Corrective maintenance.
• Scheduled repairs.
• Performs emergency repairs.
• Practicing safe work habits and abiding by safety rules in accordance with customer and Dematic policies.
• Logging all service work performed, recording downtime during repair and accounting for equipment service requests.
• Skills including a balance of Electronics, Electrical and Mechanical skills with an emphasis on Controls.
• Local travel up to 20%
• Rédiger des rapports clairs, concis et complets dans les délais requis selon les procédures de Dematic.
• Forte responsabilité dans le maintien de la satisfaction et de la confiance des clients envers Dematic.
• Veiller à ce que les systèmes Dematic soient disponibles au maximum pour l'utilisation du client et garantir sa satisfaction concernant les systèmes et équipements Dematic.
• Maintenance planifiée.
• Maintenance corrective.
• Réparations programmées.
• Effectuer des réparations d'urgence.
• Adopter des habitudes de travail sécuritaires et respecter les règles de sécurité conformément aux politiques du client et de Dematic.
• Consigner toutes les interventions de service effectuées, enregistrer les temps d'arrêt lors des réparations et assurer le suivi des demandes de service des équipements.
• Compétences équilibrées en électronique, électricité et mécanique, avec un accent sur les systèmes de contrôle.
• Déplacements locaux jusqu'à 20 %

What We are Looking For:

• Technologist/technician in electrical, mechatronics program, or equivalent experience.
• Four years (minimum) experience in resolving problems related to electromechanical and/or mechanical equipment.
• Successful candidate must have some working experience with material handling equipment.
• Software knowledge in languages such as Java, Python, SQL.
• Knowledge of PLCs, Allen Bradley and Siemens.
• Trouble shooting of PLC’s is helpful.
• Consults with site manager and other Dematic engineering regarding maintenance problems, design deficiencies, and operational problems.
• Diagnose and implement corrective action to problems with Dematic and other equipment.
• Experience in repair of Forklifts, Automated Guided Vehicles, or Robotics is preferred.
• Diplômé d'une école de métiers ou technologue/technicien en électricité ou en mécatronique.
• Quatre ans (minimum) d'expérience dans le dépannage d'équipements électromécaniques et/ou mécaniques.
• Le candidat retenu doit avoir une certaine expérience de travail avec la manutention d’équipements.
• Connaissances en logiciels dans des langages tels que Java, Python, SQL.
• Connaissance des PLCs, Allen Bradley et Siemens.
• Le dépannage des PLCs est préférable.
• Consulte avec les responsables du site et d'autres ingénieurs Dematic concernant les problèmes de maintenance, les défauts de conception et les problèmes opérationnels.
• Diagnostiquer et mettre en œuvre des mesures correctives aux problèmes avec Dematic et d'autres équipements.
• Une expérience en réparation de chariots élévateurs, de véhicules à guidage automatique ou de robotique est préférable.
• #LI-JR1

KION brands keep the world moving – globally, regionally, and locally. KION is the Supply Chain Solutions Company. With over 42,000 employees in more than 100 countries, we enable smart, sustainable, and reliable supply chains worldwide – wherever goods are stored, moved, or delivered. KION offers its customers the full spectrum of solutions to make their supply chains future-ready. Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands, Fenwick and OM, stand for outstanding technological innovation, intelligent automation and service excellence in forklift trucks and warehouse equipment. Dematic complements this expertise with state‑of‑the‑art automation technology and AI‑supported software solutions that optimize intralogistics across warehousing, production, and distribution. Whether locally or globally – we offer exciting career opportunities in an innovative environment shaped by our core values: Integrity, Collaboration, Courage, and Excellence. Together, we create the magic of supply chain solutions. Join our team – Push it forward.