Parts Sales Coordinator

Kion Group AG; Mississauga; On-site; CAD 65,000 - 140,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Global opportunities

Job summary

Dematic in Mississauga is seeking a Parts Sales Coordinator to support the Lifecyle Solutions & Service team. You will handle parts quoting, account setup, pricing, and delivery confirmation, working with mechanical and electrical engineering colleagues to source components.

You will assist with site audits, invoicing, and parts put-away for installed systems, while maintaining strong customer service and cross-functional collaboration with Purchasing, Finance, Engineering, and LSS Sales.

Qualifications

• Bachelor's degree or Engineering Technologist Diploma or equivalent.
• 2-3 years of experience in Automation in Supply Chain Logistics.
• Strong analytical and cross-functional collaboration skills.

Responsibilities

• Provide consultation to customers including quotes and order processing.
• Support to improve existing systems with engineering teams.
• Assist with site parts audits, invoicing, and delivery confirmations.

Skills

Automation in Supply Chain

Data analysis

Cross-functional teamwork

Education

Bachelor's degree or Engineering Technologist Diploma

Tools

SAP

Salesforce

CMMS

Microsoft 365

Job description

The Lifecyle Solutions & Service (LSS) Group at Dematic supports automated systems that help some of the largest companies in the world manage and optimize their warehouse and distribution operations. In our Mississauga office, we are building a world-class global material handling organization with leadership in Mechanical, Electrical and Software engineering. From troubleshooting, estimating, parts & service proposals to supporting the LSS Team, the position offers a variety of challenges in a fast-paced environment. The Parts Sales Coordinator is a member of the Lifecyle Solutions & Service team reporting directly to the Director of Lifecyle Solutions & Service Department. The Parts Sales Coordinator actively engages in daily parts quoting and sales processes. The role is to support the installed customer base with account set-up, parts research, parts pricing, and confirmation of delivery. It includes sales related to parts, invoicing and or site efforts such as parts put away or parts site audits.

We offer:

What We Offer: Career Development Competitive Compensation and Benefits Pay Transparency Global Opportunities Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The base pay range for this role is estimated to be $65,000- $140,000at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

What You Will Do in This Role Provide consultation to customers including quotes, order processing and support to improve existing systems. Work with Mechanical and Electrical Engineering teams to source controls components such as: Servo Drives, PLC, PC Controllers, DC Power Supplies, optical devices (i.e., encoders, photo eyes, etc.). Track & measures Key Performance Indicators and Fault data and evaluate & analyze the data, implement & direct improvement. Conduct site parts put away at the complete of installation and commissioning. Assist in inspection, testing, adjusting & evaluation of incoming electrical, Electromechanical, and electronic components. Collect & compile operational or experimental data and aid in the preparation of estimates, schedules, specifications & reports. Engage in safety program, prepares, and supports safety certifications. Provide site parts audits and services to educate customer and staff in the proper operation and maintenance of the material handling system.

What We Are Looking For:

Bachelor's Degree and/or Engineering Technologist Diploma or equivalent. 2-3 years of experience, preferably in Automation in Supply Chain Logistics field. Strong analytical and critical thinking skills with a high attention to detail. Ability to work with cross-functional teams such as Purchasing, Finance, Engineering and LSS Sales. Proactively take on new tasks and to look for ways to improve our systems. Effective communication and people skills with efficiency in software applications like, SAP, Salesforce, Microsoft 365 and CMMS.

KION brands keep the world moving – globally, regionally, and locally. KION is the Supply Chain Solutions Company. With over 42,000 employees in more than 100 countries, we enable smart, sustainable, and reliable supply chains worldwide - wherever goods are stored, moved, or delivered. KION offers its customers the full spectrum of solutions to make their supply chains future-ready. Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands, Fenwick and OM, stand for outstanding technological innovation, intelligent automation and service excellence in forklift trucks and warehouse equipment. Dematic complements this expertise with state-of-the-art automation technology and AI-supported software solutions that optimize intralogistics across warehousing, production, and distribution. Whether locally or globally – we offer exciting career opportunities in an innovative environment shaped by our core values: Integrity, Collaboration, Courage, and Excellence. Together, we create the magic of supply chain solutions. Join our team – Push it forward.