Resident Experience Leasing Specialist

CAPREIT Apartments; Montreal; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive Base Salary

Three (3) Weeks’ Paid Vacation

Flexible Health, Dental & Vision Benefits

Employee Savings Plan

Employee & Family Assistance Plan

Learning & Professional Development

Job summary

CAPREIT Apartments is seeking a highly organized and customer-oriented Leasing Specialist in Montreal, QC. The role includes building relationships with residents, overseeing the leasing process from start to finish, and addressing their concerns to ensure satisfaction. Ideal candidates will have 1-2 years of experience in customer service, strong communication skills, and proficiency in MS Office. The position offers a competitive salary, paid vacation, and flexible health benefits.

Qualifications

• 1-2 years’ experience in customer service, sales, office administration or related field.
• Excellent customer service and interpersonal skills.
• Well-developed oral and written communication skills.
• Ability to work evenings and weekends as needed.
• Valid driver’s license and reliable personal transportation required.

Responsibilities

• Build strong relationships as a frontline liaison.
• Own the leasing process from inquiry to onboarding new residents.
• Collect payments and inspect the property.
• Facilitate resident moves and maintenance requests.

Skills

Customer service

Sales

Office administration

Interpersonal skills

MS Office proficiency

Problem-solving

Negotiation skills

Organizational skills

Tools

Property management software

Job description

CAPREIT Apartments is seeking a highly organized and customer-oriented Leasing Specialist in Montreal, QC. The role includes building relationships with residents, overseeing the leasing process from start to finish, and addressing their concerns to ensure satisfaction. Ideal candidates will have 1-2 years of experience in customer service, strong communication skills, and proficiency in MS Office. The position offers a competitive salary, paid vacation, and flexible health benefits.