Leasing Specialist — Resident Experience & Growth

CAPREIT Apartments; Richmond; Presencial; CAD 44.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Vacation

Flexible Health, Dental & Vision Benefi

Employee Savings Plan

Employee & Family Assistance Plan

Learning & Professional Development

Descripción de la vacante

CAPREIT Apartments in Richmond, BC is seeking a Leasing Specialist to be the frontline liaison, owning the leasing process from inquiry to onboarding and ensuring resident satisfaction.

This role requires 1-2 years in customer service or related fields, a high school diploma, MS Office proficiency (SAP a plus), strong communication, and flexibility to work evenings and weekends; drivers with reliable transport may be required.

Formación

• 1-2 years’ experience in customer service, sales, office administration or related field.
• High school diploma or equivalent.
• Proficient with MS Office. SAP knowledge is an asset.
• Well-developed oral and written communication skills.
• Ability to work evenings and weekends when needed to meet business requirements.
• Proven ability to address concerns and achieve performance targets.
• Strong problem-solver with effective negotiation skills.
• Highly organized and detailed-oriented with proven ability to work in a fast-paced environment.
• Valid driver’s licence, clean driver abstract, reliable, insured means of personal transportation to and between work locations may be required for some locations.

Responsabilidades

• As our frontline liaison, build strong relationships and deliver excellence by addressing concerns to maintain resident satisfaction.
• Own the leasing process from initial inquiry to onboarding of new resident. Proactively monitor vacancies and achieve leasing targets.
• Collect payments, inspect the property and facilitate resident moves and maintenance request.

Conocimientos

Customer service

Sales

Office administration

Oral and written communication

Time management

Negotiation

Organizational skills

Driver's license

Educación

High school diploma or equivalent

Herramientas

MS Office

SAP

Descripción del empleo

CAPREIT Apartments in Richmond, BC is seeking a Leasing Specialist to be the frontline liaison, owning the leasing process from inquiry to onboarding and ensuring resident satisfaction.

This role requires 1-2 years in customer service or related fields, a high school diploma, MS Office proficiency (SAP a plus), strong communication, and flexibility to work evenings and weekends; drivers with reliable transport may be required.