Resident Care Unit Clerk — Organized Support & Coordination

BCS Bethany Care Society; Calgary; On-site; CAD 25,000 - 33,000; Part time

Job summary

The Bethany Calgary site is seeking a part-time Unit Clerk to support the Sunshine Point LTC team in Calgary, Alberta. The role focuses on accurate documentation, resident-centred care, and efficient interdepartmental communication.

Responsibilities include answering phones, maintaining health care records, coordinating transport, and liaising with residents, families, and the interdisciplinary team. Minimum Grade 12 and a Unit Clerk Certificate are preferred; 1-2 years' experience is desirable.

Qualifications

• Grade 12 Diploma.
• Unit Clerk Certificate preferred.
• 1-2 years’ experience as a Unit Clerk.
• Experience with geriatrics is preferred.

Responsibilities

• Promotes service excellence by assisting residents, families, and Interdisciplinary Team members in meeting residents' needs.
• Answers phones, directs messages, uses intercom, and communicates with external agencies and internal resources.
• Maintains accurate, comprehensive and timely documentation of resident care assessments and outcomes.
• Coordinates transportation and scheduling for residents and supports inventory and requisitions as required.

Skills

Interpersonal skills

Verbal communication

Written communication

Microsoft Office

Education

Grade 12 Diploma

Unit Clerk Certificate

Job description

The Bethany Calgary site is seeking a part-time Unit Clerk to support the Sunshine Point LTC team in Calgary, Alberta. The role focuses on accurate documentation, resident-centred care, and efficient interdepartmental communication.

Responsibilities include answering phones, maintaining health care records, coordinating transport, and liaising with residents, families, and the interdisciplinary team. Minimum Grade 12 and a Unit Clerk Certificate are preferred; 1-2 years' experience is desirable.