Resident Care Experience Leader

Wing Kei; Calgary; Hybrid; CAD 85,000 - 110,000; Full time

Job summary

Wing Kei in Calgary, Alberta seeks a Resident Experience Lead to provide hands-on leadership supporting Clinical Managers by facilitating communication between staff and management and overseeing daily clinical operations.

The role covers clinical supervision, administration, and leadership to ensure quality resident care, effective documentation, and coordination with families and interdisciplinary teams.

Qualifications

• Licensed nursing professional with leadership experience.
• Experience supervising care staff and adhering to care plans.
• Strong communication with residents, families and multidisciplinary teams.

Responsibilities

• Lead clinical oversight and support Clinical Managers.
• Oversee daily staff assignments and care plan adherence.
• Ensure accurate resident care documentation and handle emergencies.
• Coordinate admissions, transfers and care conferences with teams.

Skills

Nursing leadership

Clinical supervision

Team mentorship

Communication

Education

RN or LPN license

Tools

CPR certification

Job description

Wing Kei in Calgary, Alberta seeks a Resident Experience Lead to provide hands-on leadership supporting Clinical Managers by facilitating communication between staff and management and overseeing daily clinical operations.

The role covers clinical supervision, administration, and leadership to ensure quality resident care, effective documentation, and coordination with families and interdisciplinary teams.