Residence Mailroom & Communications Assistant

University of Lethbridge; Lethbridge; On-site; CAD 25,000 - 28,000; Full time

Job summary

The University of Lethbridge is seeking a Housing Student Mail Clerk to manage resident mail and parcels, post notices, and support residence operations. The role emphasizes accuracy, customer service, and confidentiality within Housing Services.

Starting wage is $18.80 per hour, with hours arranged in consultation with the Housing Associate Director of Admin and Building Operations. Training provided; position located at Campus Lethbridge.

Qualifications

• Strong attention to detail and accuracy when handling mail and packages.
• Excellent organizational and time-management skills.
• Friendly, professional customer service to residents and staff.
• Strong verbal and written communication skills.
• Ability to work independently and take initiative while following procedures.
• Demonstrated reliability, responsibility and punctuality.
• Ability to maintain confidentiality and handle resident information discreetly.
• Basic computer proficiency including email and web apps.
• Ability to lift and move mail and parcels safely as required.
• Current University of Lethbridge student preferred for housing context

Responsibilities

• Receive, sort, and distribute resident mail and packages accurately and confidentially.
• Notify residents of package deliveries in a timely manner.
• Maintain organized mailroom and package storage areas.
• Update residence bulletin boards with current information, notices and event promotions.
• Post and remove approved posters and signage throughout residence facilities.
• Provide courteous and professional customer service to residents, staff and visitors.
• Assist with other administrative and operational duties as assigned by Housing Services.

Skills

Attention to detail

Organizational skills

Customer service

Verbal & written communication

Independence & initiative

Reliability & punctuality

Discretion & confidentiality

Basic computer skills

Lifting/moving mail & parcels

Education

Current University of Lethbridge student

Tools

Email

Web-based applications

Job description

The University of Lethbridge is seeking a Housing Student Mail Clerk to manage resident mail and parcels, post notices, and support residence operations. The role emphasizes accuracy, customer service, and confidentiality within Housing Services.

Starting wage is $18.80 per hour, with hours arranged in consultation with the Housing Associate Director of Admin and Building Operations. Training provided; position located at Campus Lethbridge.