Residence Assistant

Canadian-College-of-Naturopathic-Medicin; Toronto; Presencial; CAD 36 000 - 44 000; Tempo integral

Resumo da oferta

CCNM, the Canadian College of Naturopathic Medicine, seeks a Residence Assistant for our Toronto campus. Reporting to the Residence Coordinator, you will manage day-to-day communications and support residence operations, including tours, record-keeping, and coordinating maintenance and housekeeping to ensure a smooth occupancy flow.

The role is on-site, with regular hours 9:00 AM–5:00 PM, Monday to Friday, and occasional weekend work to meet operational requirements.

Qualificações

• Post-secondary education in administration, business, hospitality or related studies.
• Excellent written skills with emphasis on spelling and grammar.
• Excellent organizational and time management skills.
• Exemplary customer service and interpersonal skills for residence services.

Responsabilidades

• Provide front-line residence services and respond to inquiries via email and requests.
• Conduct tours for prospective residents and students.
• Maintain accurate records in Rent Manager to support occupancy goals.
• Track inventory, maintenance, and housekeeping needs; follow up on outstanding payments.
• Ensure rooms are clean and prepared before arrivals and after departures.

Conhecimentos

Written communication

Customer service

Interpersonal skills

Organization

Time management

Professional judgment

Formação académica

Post-secondary education in administration, business, hospitality or related studies

Ferramentas

MS Word

MS Excel

PowerPoint

Access

Descrição da oferta de emprego

Position Title:Residence Assistant

Available:ASAP

Application Deadline: October 23, 2026

We are currently seeking for a Residence Assistant at our Toronto Campus location. Reporting to the Residence Coordinator the successful applicant will provide front line services, ensure the effective delivery of all assistance and activities originating from Residence.

The Residence Assistant is responsible for, but not limited to managing day-to-day communications and supporting residence operations. This includes responding to emails and accommodation requests, conducting tours for prospective residents and students, and maintaining accurate records in Rent Manager to support occupancy goals. The role involves tracking inventory, maintenance, and housekeeping needs, following up on outstanding rental payments, and ensuring rooms are clean and prepared before arrivals and after departures.

This position is an on-site role with regular hours from Monday to Friday, 9:00 AM to 5:00 PM. The successful candidate may occasionally work on Saturday or Sunday to meet operation requirements.

QUALIFICATIONS:

• Post-secondary education in administration, business, hospitality or related studies
• Experience working with computer literacy programs such as MS Word, Excel, PowerPoint, and Access
• Proven ability to maintain organized information systems and records for projects and/or department
• Excellent written skills with an emphasis on spelling and grammar
• Excellent organizational and time management skills
• Exemplary customer service and interpersonal skills with ability to interact effectively with all levels of internal and external representatives to provide residence services at the level required by the organization
• Ability to exercise professional judgment in a highly confidential environment

The Canadian College of Naturopathic Medicine (CCNM), established in 1978, is Canada's premier, pan-Canadian academic institution for education and research in naturopathic medicine. CCNM has two campuses, one in Toronto and another in the Metro Vancouver area known as the Boucher Campus. Its graduates are eligible to write the licensing examinations for all regulated jurisdictions in Canada and the United States to become naturopathic doctors. The College provides an attractive work environment for those who value good health and who enjoy working in a positive creative atmosphere.

CCNM welcomes individuals who have demonstrated commitment to upholding the values of equity, diversity, and inclusion and will partner with us in expanding our EDI capacity. We encourage applications from equity-deserving groups, including Indigenous Peoples, Black-identified persons, other racialized persons, persons with disabilities and those who identify as women and/or LGBTQ2SIA+.

CCNM is committed to accommodating applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Please advise the Human Resources department if you require accommodation at any stage of the recruitment process. This document can be made available in an alternate format upon request.

The hiring range for this position is $40,000.00 with final compensation determined based on relevant experience, skills, and overall fit. If you are selected to move forward in our recruitment process, a recruiter will be able to discuss additional details of our compensation package.

We use an applicant tracking system (ATS) that may use automated tools to support the screening and review of applications. Hiring decisions are made by our recruitment team.

This job posting reflects an existing position that is currently vacant.