reservations supervisor

GoNorth Travel, LLC; Whitehorse; On-site; CAD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated supervisor to oversee operations and support staff in a vibrant environment. In this role, you will be pivotal in ensuring that clients receive exceptional service, particularly those with special needs. Your responsibilities will include coordinating work, training staff, and maintaining equipment to ensure smooth operations. This position offers the chance to make a significant impact in a company that values community and service excellence. If you are passionate about helping others and thrive in a hands-on role, this opportunity is perfect for you.

Benefits

Free parking available

Qualifications

• 5+ years of experience in a supervisory role.
• Bilingual skills are essential for client interaction.

Responsibilities

• Supervise and perform duties of workers under supervision.
• Assist clients with special needs and coordinate staff work.

Skills

Bilingual

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

Bilingual

Education

• Secondary (high) school graduation certificate

Experience

5 years or more

On site

Work must be completed at the physical location. There is no option to work remotely.

Asset languages

• German

Responsibilities

• Perform same duties as workers supervised
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies

Benefits

• Free parking available