Reservations Supervisor

TB Food Services Inc - DBA Tim Hortons; Merritt; On-site; CAD 27,552 - 30,307; Full time

Benefits offered by this job

Staff meal discounts

Benefits eligibility

Job summary

TB Food Services Inc – DBA Tim Hortons is seeking a Food Service Supervisor to lead a team at Merritt, BC. The role involves supervising staff who prepare and serve food, managing schedules, and maintaining quality control in a fast-paced setting.

The position offers permanent, full-time hours with a standard probationary period and shifts that may include evenings, weekends, and holidays. Wage range is $20.15-$21.25 per hour, with benefits and staff meal discounts.

Qualifications

• Secondary school graduation certificate is an asset.
• 1 year of supervisory experience or several years of fast food/restaurants is required.
• Strong leadership, communication, and team-coaching skills are essential.
• Ability to stay organized and calm in a fast-paced, high-volume environment.

Responsibilities

• Supervise, coordinate and schedule the activities of staff who prepare, portion and serve food to guests.
• Estimate and order ingredients and supplies required for meal preparation.
• Establish work schedules and ensure staff follow procedures.
• Maintain records of stock, sales and wastage and report to management.
• Train staff in job duties, and sanitation and safety procedures and ensure skill transfer to new employees.
• Ensure that food and service meet quality control standards and corporate brand standards.
• Deal with cash, opening and closing procedures with accuracy.
• Ensure customer satisfaction and resolve issues as required.
• Maintain a positive relationship between team members.
• May take customer orders and perform duties of Food Counter attendant when required.

Skills

Leadership

Communication

Team Coaching

Customer Service

Education

Secondary school graduation certificate

Tools

POS familiarity

Job description

Volunteer Experience · Work Experience · Work & Career

Company Operating Name: TB Food Services Inc – DBA Tim Hortons

Business Address: 3340 River Ranch Road Merritt, BC V1K 1M5

Number of Positions: 7

Title of Position: Food Service Supervisor (NOC 62020)

Starts Immediately: Yes

Terms of Employment: Permanent, full-time position with a standard probationary period; shifts may include evenings, weekends, and holidays.

Wage: $20.15-$21.25/ hour

Benefits Package: Competitive hourly pay, staff meal discounts, and eligibility for standard company benefits as offered by the employer.

Location of work: 3340 River Ranch Road Merritt, BC V1K 1M5

Education: No Degree Certificate or Diploma

• Supervise, co-ordinate and schedule the activities of staff who prepare, portion and serve food to serve to guests.
• Estimate and order ingredients and supplies required for meal preparation.
• Establish work schedules and ensure staff follow procedures.
• Maintain records of stock, sales and wastage and report to management.
• Train staff in job duties, and sanitation and safety procedures and ensure skill transfer to new employees.
• Ensure that food and service meet quality control standards and corporate brand standards.
• Deal with cash, opening and closing procedures with accuracy.
• Ensuring customer satisfaction and resolving issues as required.
• Maintain a climate relationship between team members.
• May have to take customer orders from customers and perform duties of Food Counter attendant when required.

• Secondary school graduation certificate or equivalent is an asset.
• 1 year of supervisory experience or several years of fast food/restaurants is required.
• Strong leadership, communication, and team-coaching skills.
• Ability to stay organized and keep calm in a fast-paced, high-volume environment.
• Basic computer and point-of-sale system knowledge is an asset.
• Understanding of food safety, cleanliness, and workplace health and safety practices.
• Willingness to stand for long periods, lift moderate supplies, and work flexible shifts including early mornings, evenings, weekends, and holidays.

Contact Information:

• 3340 River Ranch Road
• Merritt, BC
• V1K 1M5
• Between 09:00 AM and 04:00 PM

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