Reservation Agent (FT) In Office

U-Haul Co. of South Carolina; Edmonton; In loco; CAD 40.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid holidays

Vacation days

Sick days (if eligible)

Career stability

Gym reimbursement

Advancement opportunities

On-the-job training

Complete benefit plan

RRSP payroll deduction

Deferred profit-sharing

You Matter Program

Mindset App Program

Wellness programs

Discounts on Apple products

Descrizione del lavoro

U-Haul is seeking a Reservation Manager Agent in Edmonton, Canada, to support customers and field teams with reservation placement and equipment distribution. The role focuses on balancing regional inventory and meeting demand in a fast-paced setting.

Under the Traffic Control Manager, you will handle calls, assist dealerships, and contribute to accurate reservations and reports. U-Haul offers growth, training, and a comprehensive benefits plan.

Competenze

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Mansioni

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company's U-Box portable storage product.

Conoscenze

Customer service

Time management

Multitasking

Office equipment proficiency

Formazione

High school diploma or equivalent

Descrizione del lavoro

Canada This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship.

12804 50th St, Edmonton, Alberta T5A4H3 Canada

U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.

U-Haul Offers

• Paid holidays, vacation, and sick days, if eligible
• Career stability
• Gym Reimbursement Program, if eligible
• Opportunities for advancement
• Valuable on-the-job training
• Complete Benefit Plan, if eligible
• RRSP payroll deduction plan
• Deferred profit-sharing plan, if eligible
• You Matter Program (EAP)
• Mindset App Program
• Wellness Programs
• Discounts on Apple products, Dell computers, hotels, and more

Reservation Manager Agent Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company's U-Box portable storage product.

Minimum Qualifications

• High school diploma or equivalent
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
• Proficient in customer service, time management and multitasking

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.