RESEARCH ANALYST 3

City of Toronto; Toronto; On-site; CAD 50,000 - 55,000; Full time

Job summary

City of Toronto is seeking a detail‑oriented data and administrative professional to support the Division with statistical reporting, data management, and correspondence. The role involves maintaining datasets, generating maps, and assisting with events and division operations.

The ideal candidate will have a post‑secondary degree in Environmental Studies or Urban Planning, strong communications skills, and experience with Office tools and mapping software such as ArcGIS Pro, QGIS, and Route

Qualifications

• Post-secondary degree or diploma in Environmental Studies, Urban Planning, or related discipline, or equivalent experience.
• Experience preparing internal and external correspondence and detailed reports.
• Experience using Microsoft Office Suite and mapping software (ArcGIS Pro, QGIS, Route Smart).

Responsibilities

• Develops and maintains statistical reports and contacts lists for the Division.
• Develops and maintains data sets as required by the Unit.
• Inputs reports, documents, proposals and correspondence for the Unit.
• Compiles information packages and direct mail to support Unit activities.
• Supports senior staff with events and activities.
• Establishes and maintains filing system for the Unit.
• Answers telephone and written inquiries.
• Creates and updates databases of programs including route maps and maps using mapping software.
• Maintains records of litter bin installations and removals.
• Maintains and updates training records in ELI web pages and prepares related reports.
• Updates databases, statistics and communications used by all levels in the division.
• Responds to business information requests from internal and external sources.
• Assists with administrative support and operational duties for the Division.
• Compiles and analyzes surveys for Performance Measures and internal monitoring.
• Provides information and liaison with other divisional staff.

Skills

Communication

Teamwork

Analytical thinking

Education

Degree in Environmental Studies / Urban Planning

Tools

Microsoft Office Suite

ArcGIS Pro

QGIS

Route Smart

TMMS

Maximo

CompuWeigh

Job description

Work Location: Bermondsey Yard, 25 Old Eglinton Avenue

Job Type & Duration: Full-time, Permanent Vacancy

Hourly Rate and Wage Grade: $36.35 - $39.69, Wage Grade 8

Shift Information: Monday to Friday, 35 hours per week

Job Responsibilities:

• Develops and maintains statistical reports and other appropriate records and contacts lists for the Division
• Develops and maintains data sets as required by the Unit
• Inputs reports, documents, proposals and correspondence as required by the Unit.
• Compiles information packages and other direct mail activities in support of Unit's activities.
• Supports senior staff with special events and activities
• Establishes and maintains filing system for Unit.
• Answers telephone and written inquiries.
• Creates, updates, and maintains databases of programs, including route maps and associated maps, using appropriate mapping software
• Maintains records of litter bin installations and removals
• Maintains and updates training records in ELI web pages and prepares and manages associated reports for the Division.
• Updates and maintains databases, statistics and communications used by all levels in the division including management staff.
• Responds to business related requests for information both from internal and external sources.
• Assists with administrative support and operational duties for the Division
• Compiles and analyzes surveys used by the division for Performance Measures purposes and for other internal monitoring procedures.
• Provides information and liaises with other divisional staff

Key Qualifications:

Your application must describe your qualifications as they relate to:

• Post-secondary degree or diploma in Environmental Studies, Urban Planning, or related discipline, or the equivalent combination of education and experience.
• Experience in the preparation of internal and external correspondence, and detailed reports.
• Experience using software packages such as the Microsoft Office Suite, (eg. Word, Excel, PowerPoint, Access), and mapping applications (eg. ArcGIS Pro, QGIS and Route Smart)

You must also have:

• Strong ability to communicate effectively, both orally and in writing, preparing clear and succinct reports and correspondence for Committees, Council and other stakeholders.
• Strong interpersonal skills and the ability to work effectively as a member of a team.
• Strong analytical and problem solving skills in combination with the ability to perform duties under minimal supervision.
• A good understanding of the technical and operational issues facing the division.
• Ability to support Toronto Public Service values and a workplace culture that champions equity, diversity, and inclusion.

Experience with TMMS, Maximo and Compuweigh systems are considered an asset.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity .