Request ID: 114262-1 - Salesforce Communications Cloud Developer

Flexstaf IT; Toronto; Hybrid; CAD 90,000 - 135,000; Full time

Job summary

Flexstaf IT seeks a seasoned Salesforce Communications Cloud Developer to design, build, and support Vlocity solutions in telecom environments. The role emphasizes EPC, CPQ, Digital Commerce, and Order Management, with heavy OmniStudio work and REST/SOAP integrations.

The candidate will contribute to Agile delivery, CI/CD pipelines, and production support while collaborating with architects, QA, and business stakeholders. Hybrid Toronto-based position, 6-12 month contract.

Qualifications

• 6-8 years of overall experience.
• 4+ years of Salesforce development experience.
• Strong hands-on experience with Salesforce Communications Cloud (Vlocity).
• Expertise in Apex, Lightning Web Components (LWC), SOQL, Salesforce Configuration.

Responsibilities

• Develop and customize Salesforce Communications Cloud (Vlocity) applications and components.
• Configure and support EPC, CPQ, Digital Commerce, and Order Management solutions.
• Build OmniStudio components: OmniScripts, FlexCards, DataRaptors, Integration Procedures.
• Develop Apex classes, LWC, and custom Salesforce functionality.
• Design and implement REST and SOAP API integrations.
• Support unit testing, SIT, UAT, deployment, and production support.

Skills

Salesforce Communications Cloud

Vlocity

Salesforce Industries

EPC

CPQ

Order Management

Digital Commerce

OmniStudio

OmniScripts

FlexCards

DataRaptors

Integration Procedures

Apex

Lightning Web Components

SOQL

REST APIs

SOAP APIs

MuleSoft

TM Forum Open APIs

OSS/BSS

Salesforce DX

Git

CI/CD

Agile

Education

Salesforce Platform Developer Certification

Salesforce Industries (Vlocity) Certification

Job description

Job Description: Salesforce Communications Cloud Developer responsible for designing, developing, and supporting Salesforce Industries (Vlocity) solutions, including Communications Cloud, EPC, CPQ, Digital Commerce, and Order Management within telecom environments.
Location: Toronto, ON - Hybrid (2-3 Days WFO)
Contract Duration: 6-12 Month Contract

Key Responsibilities

• Develop and customize Salesforce Communications Cloud (Vlocity) applications and components.
• Configure and support Enterprise Product Catalog (EPC), CPQ, Digital Commerce, and Order Management solutions.
• Build and enhance OmniStudio components, including:
  • OmniScripts
  • FlexCards
  • DataRaptors
  • Integration Procedures
• Develop Apex classes, Lightning Web Components (LWC), and custom Salesforce functionality.
• Design and implement integrations using REST and SOAP APIs.
• Support unit testing, System Integration Testing (SIT), User Acceptance Testing (UAT), deployment, and production support activities.
• Troubleshoot and resolve platform, integration, and performance-related issues.
• Collaborate with architects, business analysts, QA teams, and stakeholders to deliver high-quality solutions.
• Participate in Agile development activities and CI/CD deployment processes.
• Support application enhancements and continuous improvement initiatives.

Core Qualifications

• 6-8 years of overall experience.
• 4+ years of Salesforce development experience.
• Strong hands-on experience with Salesforce Communications Cloud (Vlocity).
• Expertise in:
  • Apex
  • Lightning Web Components (LWC)
  • SOQL
  • Salesforce Configuration
• Strong experience with OmniStudio development, including:
  • OmniScripts
  • FlexCards
  • DataRaptors
  • Integration Procedures
• Experience with:
  • Enterprise Product Catalog (EPC)
  • CPQ
  • Digital Commerce
  • Order Management
• Strong understanding of telecommunications CPQ and Order Management processes.
• Experience designing and implementing REST and SOAP API integrations.
• Experience with Git, source control, and CI/CD pipelines.
• Experience working within Agile delivery environments.
• Strong troubleshooting, analytical, and problem-solving skills.

Preferred Qualifications

• Salesforce Platform Developer Certification.
• Salesforce Industries (Vlocity) Certification.
• MuleSoft integration experience.
• Knowledge of TM Forum Open APIs.
• Understanding of Telecom OSS/BSS ecosystems.
• Experience with Salesforce DX and DevOps tools.
• Experience supporting large-scale Salesforce Communications Cloud implementations.

Key Skills

• Salesforce Communications Cloud
• Vlocity
• Salesforce Industries
• EPC
• CPQ
• Order Management
• Digital Commerce
• OmniStudio
• OmniScripts
• FlexCards
• DataRaptors
• Integration Procedures
• Apex
• Lightning Web Components (LWC)
• SOQL
• REST APIs
• SOAP APIs
• MuleSoft
• TM Forum Open APIs
• OSS/BSS
• Salesforce DX
• Git
• CI/CD
• Agile