Représentant(e) des services techniques à domicile (Temps plein) / Field Technical Service Representative (Full Time)

050 Best Buy Canada Ltd.; Montreal; Sur place; CAD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Employee discounts

Competitive compensation & benefits

Flexible schedules

Supportive leaders

Inclusive team

Training programs

Résumé du poste

Best Buy Canada in Montreal, QC, is seeking a Field Service professional to deliver, install and repair technology in customers’ homes. You will help customers choose tech solutions and respond to questions, while ensuring vehicles and equipment are well maintained and providing outstanding customer service.

The role emphasizes a high level of professionalism, a positive customer experience, and the ability to adapt in a fast-paced environment with a supportive team.

Qualifications

• Must be at least 18 years old.
• Valid driver’s license with a clean driving record.
• Ability to lift up to 50 lbs.
• Successful completion of criminal background check.
• Enthusiasm to support and assist customers.
• Flexibility to adapt to dynamic situations in a fast-paced environment.

Responsabilités

• Provide delivery, installation and repair of the latest tech in customers’ homes.
• Help customers determine their technology needs and respond to questions.
• Ensure vehicles and equipment are well maintained.
• Create an amazing customer experience with dedication to customer service and professionalism.

Connaissances

Customer service

Driver's license

Lifting up to 50 lbs

Background check

Description du poste

What you’ll do

• Provide delivery, installation and repair of the latest and greatest tech in our customers’ homes
• Help customers determine their technology needs and respond to their questions
• Ensure vehicles and equipment are well maintained
• Create an amazing customer experience every time with your dedication to customer service and professionalism

Ce que vous ferez

• Fournir la livraison, l’installation et la réparation du top de la techno au domicile de nos clients
• Aider les clients à déterminer leurs besoins technologiques et à répondre à leurs questions
• S’assurer que les véhicules et l’équipement sont bien entretenus
• Crée une expérience client exceptionnelle à tout coup grâce à votre dévouement au service à la clientèle et à votre professionnalisme

What we’re looking for

• Must be at least 18 years old
• Have a valid driver’s licence with a clean drivers abstract
• Ability to lift up to 50 lbs.
• Successful completion of criminal background check
• Enthusiasm to support and assist our customers
• Flexibility to adapt to dynamic situations in a fast-paced environment

Ce que nous recherchons

• Âgé(e) d’au moins 18 ans
• Permis de conduire valide avec un dossier de conduite impeccable
• Capable de soulever jusqu’à 50 lb
• Vérification des antécédents criminels réussie avec succès
• Enthousiasme à soutenir et à aider nos clients
• Capacité à s’adapter à des situations dynamiques dans un environnement où le rythme est rapide

Why you’ll love it here

• Employee discounts on awesome tech
• Competitive compensation and benefits
• Flexible schedules as per business needs
• Supportive leaders who care about you and your wellbeing
• An inclusive, fun, and supportive team who you will quickly call friends
• Training programs to build new and transferable skills and achieve certifications

Pourquoi vous vous plairez chez nous

• Rabais d’employé sur de la techno géniale
• Salaire et avantages compétitifs
• Possibilité de travailler selon des horaires flexibles en fonction des besoins de l’entreprise
• Des leaders d’un grand soutien qui se soucient de vous et de votre bien‑être
• Équipe enthousiaste et solidaire qui deviendra rapidement une seconde famille
• Programmes de formation visant à acquérir de nouvelles compétences et à obtenir des certifications

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech. Grow your career in development roles (senior field service agent, field services team lead).

Location: 8871 De L'Acadie Boulevard, Montreal, QC H4N 3K1

This posting is for a vacancy. At Best Buy Canada, we bring tech to life – and make it fun! We are one of Canada’s largest and most successful retailers, operating the Best Buy, Best Buy Mobile, Best Buy Express, and Geek Squad brands. We offer consumers a unique shopping experience with the latest technology gadgets, entertainment products, and an expanded assortment of lifestyle products. We have one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees with an environment where they can bring their whole selves to work. When you’re part of our team, you’ll get amazing discounts and promotional pricing on everything from TVs and refrigerators to luggage and furniture. You’ll get a sneak peek at the newest tech devices before they hit the market! Employment opportunities are available across Canada, including at our Canadian Headquarters (CHQ) in Vancouver, BC, our two distribution centres (one in the west and one in the east), and in many of our retail store locations from coast to coast. We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology. Join us today! Let’s talk about what’s possible.