Repair Planner - Contemporary Coachwork South

AutoCanada Inc.; Calgary; On-site; CAD 70,000 - 75,000; Full time

Job summary

AutoCanada Inc. in Calgary, AB is seeking a Repair Planner for Contemporary Coachwork South. You will assess vehicle damage and develop accurate repair cost estimates, coordinating with customers, insurers and technicians to keep repairs efficient and of high quality.

The role emphasizes clear communication, adherence to OEM standards, and delivering a reliable repair plan from intake to completion.

Qualifications

• As an Repair Planner, you will assess vehicle damage and provide cost estimates for repairs.
• You will work with customers, insurance adjusters, and technicians to ensure repairs meet high standards.

Responsibilities

• Serve as a point of contact to clients during the entire repair process
• Examine and evaluate the client's vehicle to determine damage extent (structural, body, mechanical, electrical, interior)
• Write comprehensive estimates and supplements for OEM repairs
• Inspect vehicles during repair for quality control to ensure standards are met
• Set customer expectations and communicate the repair plan
• Update clients on completion times, costs, and status changes
• Comply with corporate policies, proper repair procedures, and industry trends
• Provide exceptional customer service to clients

Job description

Repair Planner - Contemporary Coachwork South

Join the ride!

260 Calgary, AB, CA

Salary Range: $70,000.00 To $75,000.00 Annually

Position : Repair Planner
Collision Centre:Contemporary Coachwork SouthLocation: Calgary, AB
Classification: Full-time, Immediate hire

Part of a bigger team.

Contemporary Coachwork South is part of a leading national collision repair organization with operations across Canada, including home offices in Edmonton and Montreal and more than 30 OEM-certified collision centres across eight provinces. Certified by 28 global vehicle manufacturers, our commitment to safety, quality, and customer satisfaction is stronger than ever. The ACX brand reflects our dedication to precision and excellence, ensuring every vehicle is repaired efficiently and returned to its original factory standards

Your area of focus.

As an Repair Planner, you will play a crucial role in assessing vehicle damage and providing accurate cost estimates for repairs. You will work closely with customers, insurance adjusters, and technicians to ensure that all repairs are completed efficiently and to the highest standards.

Whatdrives your day-to-day?

• Serve as a point of contact to clients during the entire repair process
• Examine and evaluate the client's vehicle to determine the extent ofdamage including structural, body, mechanical, electrical and interior damage
• Write comprehensive estimates and supplements for comprehensive OEMrepairs
• Inspect vehicles throughout the repair process for quality control toensure the entire repair is completed to client, Insurance and OEM standards
• Set customer expectations of required processing procedures andcommunicate the repair plan
• Update and inform clients on completion times, costs and any possiblechanges regarding the status of the repair process
• Compliance with all corporate policies and procedures, proper repairprocedures, legislative changes, and industry trends
• Provide exceptional customer service to our valued clients
• Demonstrate and champion a healthy and safe