Repair Planner - Contemporary Coachwork South

Kelleher Ford; Calgary; On-site; CAD 70,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Vehicle purchase & service plans

Employee assistance programs

Career development opportunities

Job summary

Contemporary Coachwork South in Calgary, AB is seeking a Repair Planner to assess vehicle damage and develop accurate repair estimates. You will collaborate with clients, insurance adjusters, and technicians to ensure efficient, high-quality repairs that meet OEM standards.

We value strong communication, organization, and attention to detail. This full-time role offers a competitive salary and comprehensive benefits within a leading national collision repair network.

Qualifications

• Minimum of 1 year experience in a Collision Centre Estimator role.
• Excellent verbal and written communication.
• Strong organizational and time management skills.
• Ability to manage priorities and meet deadlines.
• Detail oriented and proactive.

Responsibilities

• Serve as a point of contact to clients during the entire repair process.
• Examine and evaluate the client’s vehicle to determine the extent of damage.
• Write comprehensive estimates and supplements for OEM repairs.
• Inspect vehicles throughout the repair process for quality control.
• Set customer expectations and communicate the repair plan.
• Update clients on completion times and costs.

Skills

Communication

Time management

Customer service

Team player

Detail oriented

Education

Collision Centre Estimator experience

Tools

MS Office

Job description

Repair Planner - Contemporary Coachwork South

260 Calgary, AB, CA

2 days ago Requisition ID: 18060

Salary Range: $70,000.00 To $75,000.00 Annually

Join the ride!

Position : Repair Planner
Collision Centre:Contemporary Coachwork SouthLocation: Calgary, AB
Classification: Full-time, Immediate hire

Part of a bigger team.

Contemporary Coachwork South is part of a leading national collision repair organization with operations across Canada, including home offices in Edmonton and Montreal and more than 30 OEM-certified collision centres across eight provinces. Certified by 28 global vehicle manufacturers, our commitment to safety, quality, and customer satisfaction is stronger than ever. The ACX brand reflects our dedication to precision and excellence, ensuring every vehicle is repaired efficiently and returned to its original factory standards

Your area of focus.

As an Repair Planner, you will play a crucial role in assessing vehicle damage and providing accurate cost estimates for repairs. You will work closely with customers, insurance adjusters, and technicians to ensure that all repairs are completed efficiently and to the highest standards.

Whatdrives your day-to-day?

• Serve as a point of contact to clients during the entire repair process
• Examine and evaluate the client’s vehicle to determine the extent ofdamage including structural, body, mechanical, electrical and interior damage
• Write comprehensive estimates and supplements for comprehensive OEMrepairs
• Inspect vehicles throughout the repair process for quality control toensure the entire repair is completed to client, Insurance and OEM standards
• Set customer expectations of required processing procedures andcommunicate the repair plan
• Update and inform clients on completion times, costs and any possiblechanges regarding the status of the repair process
• Compliance with all corporate policies and procedures, proper repairprocedures, legislative changes, and industry trends
• Provide exceptional customer service to our valued clients
• Demonstrate and champion a healthy and safe working environment

What are the must-haves…

• Minimum of 1 year experience in a Collision Centre Estimator role
• Ability to be professional and deliver exceptional service to clients
• Excellent verbal and written communication, combined with the ability to interact and gain the support of senior leadership and other decision makers
• Strong organizational and time management skills
• Ability to manage priorities, perform a variety of tasks and meet required deadlines and targets
• A person who is a team player, of high integrity who is trusted by others and consistently honors their commitments
• Detail oriented, self-motivated and resourceful
• Excellent skills in Word, Excel and PowerPoint. Highly skilled in standard office software (MS Office, SharePoint, etc.)
• Must possess a valid driver's license and a safe driving history
• Must be able to drive a manual transmission

The Perks.

• Competitive Compensation and Benefits Package
• EmployeeVehicle Purchase & Service Plans
• Employeeand Family Assistance Programs
• Company-wideappreciation events and contests throughout the calendar year
• Professionaldevelopment and the opportunity to grow your career

And those are just the basics. We strive every day tocreate a workplace culture that embraces diversity and inclusivity, ensuresfairness and equal opportunities, and fosters a sense of belonging for all TeamMembers. As an equal opportunity employer, we activelysupport everyone in expressing themself and reaching their fullpotential.

Can you picture yourself here already?

We hope so. It’s equally as important that you choose us aswe choose you. Take a sneak peek at what we think makes this one of the bestworkplaces around.

Our commitment extends to reaching out to individuals fromvarious backgrounds and identities. We do not discriminate based on genderidentity, race, nationa l origin, ethnicity, religion, age, sexual orientation,marital or family status, or mental/physical disabilities. AutoCanada iscommitted to collaborating with and providing reasonable accommodations toindividuals with disabilities. If you need accommodation during the recruitmentprocess, please inform your recruiter.