Rentals manager

Kibbi; Victoria; On-site; CAD 42,000 - 62,000; Full time

Job summary

Kibbi in Victoria, BC, is seeking a results-driven retail operations supervisor with a college diploma and 3–5 years of experience. On site, you will direct and evaluate daily operations, plan staffing, and determine merchandise to be sold.

You will manage 5–10 staff, implement pricing policies, develop marketing strategies, and resolve customer requests and supply issues under tight deadlines in a fast-paced environment.

Qualifications

• 3–5 years of retail operations experience.
• College certificate or diploma in a related field.
• English language proficiency required.

Responsibilities

• Direct and control daily operations.
• Evaluate and plan daily operations.
• Manage staff and assign duties.
• Determine merchandise and services to be sold.
• Implement price and credits policies.
• Source merchandise for resale.
• Develop and implement marketing strategies.
• Resolve customer requests, complaints and shortages.
• Conduct performance reviews.
• Supervise office and volunteer staff.

Skills

Leadership

Attention to detail

Customer service

Education

College certificate/diploma (1–2 years)

Tools

Database software

Electronic mail

Spreadsheet

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

EXPERIENCE

3 years to less than 5 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SETTING

• Retail service establishment
• Urban area
• Automobile dealership

RESPONSIBILITIES

TASKS

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Conduct performance reviews
• Supervise office and volunteer staff

SUPERVISION

• 5-10 people

EXPERIENCE AND SPECIALIZATION

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Database software
• Electronic mail
• Spreadsheet

ADDITIONAL INFORMATION

TRANSPORTATION/TRAVEL INFORMATION

• Valid driver's licence
• Drive manual transmission vehicle

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Attention to detail
• Sitting
• Combination of sitting, standing, walking
• Standing for extended periods