Rental Coordinator for Idealease

Rush Enterprises Inc.; Northeastern Ontario; On-site; CAD 51,000 - 55,000; Full time

Benefits offered by this job

RRSP

Boot allowance

Training

Opportunity for advancement

Job summary

Rush Truck Centres of Canada is seeking an Idealease Coordinator to join our on-site team. You will coordinate rental reservations, dispatch rental vehicles, oversee invoicing, and learn asset management skills while maintaining existing accounts and developing new ones.

The role requires post-secondary education, strong customer service and administrative skills, and proficiency with Idealease systems, SAP, and related software. An OH&S aware mindset and valid Driver's Abstract are preferred.

Qualifications

• Post-secondary education; College or University Diploma/Degree.
• Experience in truck or automotive dealership is an asset.
• Competency in customer service, administrative skills, and time management.
• Proficiency with software and computers.
• Detail-oriented with excellent verbal and written communication skills.
• Criminal Record Check
• Driver's Abstract

Responsibilities

• Ensure OHSA compliance and Health & Safety policy adherence.
• Coordinate rental reservations and understand vehicle requirements.
• Invoicing and general administration duties.
• Become proficient with Idealease systems (Idealease Portal, Rental Contract & Billing System, Geotab, SAP).
• Administer opening/closing of rental agreements.
• Check in/out rental equipment and document damages with photos.
• Validate customer driver credentials and insurance requirements.
• Complete daily yard checks and reconcile fleet lists.
• Coordinate damage repair and chargeback process.
• Schedule preventative maintenance with customers and shops.
• Make recommendations for vehicles to fit regional market demands.
• Establish and maintain relationships with customers and suppliers.
• Follow up with inbound leads for new rental accounts.

Skills

Customer service

Administrative skills

Time management

Verbal and written communication

Detail-oriented

Education

College or University Diploma/Degree

Tools

Idealease Portal

Rental Contract & Billing System

Geotab

SAP

Job description

Rush Truck Centres of Canada is part of Rush Enterprises, the largest commercial vehicle dealership group in North America. We represent a wide range of industry-leading truck and trailer brands backed by parts, sales, service, collision repair, lease and rental support. With 22 locations in Ontario and almost 800 employees, we want the best and brightest dealership professionals to join our team.

The Idealease Coordinator will report to the Idealease Manager. This is an on-site role with some outdoor work required. This person will be expected to maintain existing account relationships and generate new rental accounts. They will coordinate operations by dispatching our rental vehicles, oversee our customer invoicing, coordinate maintenance and learn hands‑on asset management skills.

Responsibilities

Operations Related Duties

• Ensure compliance of all Occupational Health and Safety Act (OHSA) regulations, as well as the Company’s Health and Safety Policy.
• Coordinate rental reservations and understand commercial vehicle requirements.
• Invoicing and general administration duties.
• Become proficient with Idealease business systems (Idealease Portal, Rental Contract & Billing System, Geotab, SAP, etc.)
• Administer the opening/closing of rental agreements.
• Check out/in rental equipment, damage documentation with pictures, verify vehicle fluid levels, cleanliness, equipment functionality, etc.
• Validate customer driver credentials and ensure insurance requirements are met.
• Complete daily yard checks and reconcile availability fleet lists
• Coordinate the damage repair and chargeback process
• Coordinate preventative maintenance & repair scheduling with customers through our internal and external shops

Fleet Related Duties

• Make recommendations to the management team for ordering vehicles that fit the regional market demands.
• Establish and maintain good working relationships with customers and suppliers.
• Other related duties as assigned.

Sales Related Duties

• Follow up with inbound leads for new rental accounts.
• Submit customer profiles and applications for approval
• Work with existing rental customers by providing customer service and conflict resolution.

Basic Qualifications

• Post-secondary education; College or University Diploma/Degree.
• Truck or automotive dealership experience is an asset
• Competency in the following areas is required: customer service, administrative skills, and time management.
• Proficiency with software and computers.
• Detail‑oriented with excellent verbal and written communication skills.
• Criminal Record Check
• Driver's Abstract

We offer the following Benefits

• We offer exceptional compensation and benefits, RRSP, boot allowance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.

We wish to thank all applicants for their interest in a career with Rush Truck Centres of Canada. Please be advised that only those selected for an interview will be contacted.

Minimum Pay Rate

CAD $51,000.00/Yr.

Maximum Pay Rate

CAD $55,000.00/Yr.