Rental Coordinator

Battlefield Equipment Rentals; Kingston; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading construction rental company is seeking a Rental Coordinator for their Kingston branch. This full-time position involves customer relations, documentation management, and teamwork to ensure smooth operations. Ideal candidates will have experience in customer service and knowledge of construction equipment.

Benefits

Company pension

Dental care

Disability insurance

Employee assistance program

Employee stock purchase plan

Extended health care

Life insurance

Paid time off

RRSP match

Vision care

Qualifications

• Proficiency with Systematics is an asset.
• Technical aptitude with CAT equipment is beneficial.
• Previous experience in a related field is required.

Responsibilities

• Provide excellent customer relations through various interactions.
• Prepare paperwork and contracts for deliveries.
• Monitor inventories of rental equipment.

Skills

Customer service

Communication

Time management

Teamwork

Education

Experience in a related field

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Systematics

Job description

Posting Details

Posted : May 16, 2025

Full-Time

Locations

Showing 1 location: Kingston, ON K7M8R7, CAN

Job Details

Description

Battlefield Equipment Rentals (a division of Toromont Industries Ltd.), one of Canada's premiere Construction Rental Companies, has an immediate requirement for a Rental Coordinator in our Kingston location. This is a fast-paced, constantly growing branch, which relies on our team-oriented atmosphere to help maintain and build our customer base. The Rental Counter Representative is a vital position that operates as the direct liaison between staff and customers, and is a key role in developing successful relationships with our customers.

Job Responsibilities

1. Provide excellent customer relations through phone, email, and face-to-face interactions, maintaining a positive and professional attitude.
2. Perform assigned tasks with attention to detail and effectively organize all documentation within company software.
3. Work effectively within a team environment.
4. Operate as the direct liaison between staff and customers.
5. Open and close the branch when necessary.
6. Prepare paperwork and contracts for deliveries; update internal product spreadsheets and other tracking systems.
7. Facilitate customer calls and walk-ins, including sourcing equipment and supplies, and coordinating deliveries.
8. Monitor inventories of rental equipment and saleable goods.
9. Assist with loading and unloading customer pickups when required.
10. Restock product shelves as needed.
11. Prepare and organize deliveries for the following day.
12. Complete daily closing tasks, including invoice checks, pricing accuracy, and balancing funds.
13. On-call work schedules may be required.
14. Adhere to all workplace safety protocols and environmentally sound practices at all times.

Job Qualifications

• Proficiency or prior experience with Systematics is an asset.
• Technical aptitude with CAT equipment and operations is an asset.
• Experience with Microsoft Outlook, Word, and Excel.
• Knowledge of construction equipment and building products.
• Previous experience in a related field.
• A self-starter with good time-management and planning skills.
• Professional customer service and communication skills.
• Ability to work effectively within a team environment.

Battlefield Equipment Rentals is committed to creating an inclusive environment where people from all backgrounds can thrive. We embrace diversity of thought, experience, and perspective, and are an equal opportunity employer. We provide accessibility accommodations during the recruitment process; please let us know if you require any.

Additional Details

Job Types: Full-time, Permanent

Salary: $21.00-$23.00 per hour

Benefits include: Company pension, dental care, disability insurance, employee assistance program, employee stock purchase plan, extended health care, life insurance, paid time off, RRSP match, stock options, vision care.

Schedule: Day shift, Monday to Friday

Work Location: Kingston, ON K7M 8R7 (reliably commute or plan to relocate before starting work)