Rental Coordinator

Location d'équipement Battlefield; Kingston; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading construction rental company is seeking a Rental Coordinator for their Kingston branch. The role involves providing exceptional customer service, managing documentation, and coordinating equipment rentals. Ideal candidates will have experience in customer service and knowledge of construction equipment, and will thrive in a team-oriented environment.

Benefits

Company pension

Dental care

Disability insurance

Employee assistance program

Employee stock purchase plan

Extended health care

Life insurance

Paid time off

RRSP match

Stock options

Vision care

Qualifications

• Experience with construction equipment and operations is an asset.
• Self-motivated with strong planning skills.
• Proficiency in Microsoft Office applications.

Responsibilities

• Provide excellent customer service via phone, email, and in-person.
• Prepare paperwork and contracts for deliveries.
• Monitor inventories of rental equipment.

Skills

Customer service

Communication

Time management

Teamwork

Education

Previous related experience

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Systematics

Job description

Posting Details

Posted: May 16, 2025

Full-Time

Locations: Showing 1 location - Kingston, ON K7M8R7, CAN

Job Details

Description

Battlefield Equipment Rentals (a division of Toromont Industries Ltd.), one of Canada's leading Construction Rental Companies, is seeking a Rental Coordinator for our Kingston branch. This dynamic, fast-growing branch relies on a team-oriented environment to maintain and expand our customer base. The Rental Counter Representative plays a crucial role as the primary liaison between staff and customers, fostering successful relationships.

Responsibilities

1. Provide excellent customer service via phone, email, and face-to-face interactions, maintaining a positive and professional attitude.
2. Complete assigned tasks with attention to detail and organize documentation within company software.
3. Work effectively as part of a team.
4. Serve as the direct liaison between staff and customers.
5. Open and close the branch as needed.
6. Prepare paperwork and contracts for deliveries; update internal product spreadsheets and tracking systems.
7. Handle customer calls and walk-ins, sourcing equipment and supplies, and coordinating deliveries.
8. Monitor inventories of rental equipment and saleable goods.
9. Assist with loading and unloading customer pickups.
10. Restock product shelves as necessary.
11. Organize deliveries for the following day.
12. Complete daily closing tasks, including invoice checks, pricing accuracy, and fund balancing.
13. Participate in on-call work schedules if required.
14. Adhere to all safety protocols and environmentally sound practices.

Qualifications

• Proficiency or experience with Systematics is an asset.
• Technical knowledge of CAT equipment and operations is an asset.
• Experience with Microsoft Outlook, Word, and Excel.
• Knowledge of construction equipment and building products.
• Previous related experience.
• Self-motivated with strong time-management and planning skills.
• Professional customer service and communication skills.
• Ability to work effectively within a team.

Battlefield Equipment Rentals values diversity and is committed to creating an inclusive environment. We provide accommodations during the recruitment process upon request.

Additional Details

• Job Types: Full-time, Permanent
• Salary: $21.00 - $23.00 per hour
• Benefits include: Company pension, dental care, disability insurance, employee assistance program, employee stock purchase plan, extended health care, life insurance, paid time off, RRSP match, stock options, vision care
• Schedule: Day shift, Monday to Friday
• Location: Kingston, ON K7M 8R7 (reliable commute or relocation required)