Remote Veterinary Customer Success Specialist

CoVet; Canada; Remote; CAD 54,000 - 66,000; Full time

Benefits offered by this job

Competitive salary

Remote-first culture

Health, dental, vision benefits

Job summary

CoVet, an AI copilot for veterinary professionals, is hiring a Customer Success Representative. This remote role (Tue-Sat) focuses on onboarding, adoption, and maximizing value for customers. You will train users, monitor health, address risks, and collaborate with Sales, Engineering, Marketing, and Product to drive retention and expansion.

Experience in customer success and CRM tools is required. Join a small, agile team with a mission to improve veterinary care through technology.

Qualifications

• 3+ years in Customer Success, Account Management, or similar client-facing role.
• Experience in vet/pet industry preferred.

Responsibilities

• Onboard customers smoothly from sales to implementation.

Skills

Communication

Relationship building

Problem solving

Presentation skills

Training delivery

Time management

Organizational skills

Adaptability

Empathy

Proactive mindset

Tools

Salesforce

HubSpot

CS tools

Job description

CoVet, an AI copilot for veterinary professionals, is hiring a Customer Success Representative. This remote role (Tue-Sat) focuses on onboarding, adoption, and maximizing value for customers. You will train users, monitor health, address risks, and collaborate with Sales, Engineering, Marketing, and Product to drive retention and expansion.

Experience in customer success and CRM tools is required. Join a small, agile team with a mission to improve veterinary care through technology.