Remote Short-Term Disability Case Manager — 16-Month Contract

Disability Management Institute Inc.; Canada; On-site; CAD 60,000 - 72,000; Full time

Benefits offered by this job

Remote/canada-wide role

Flexible work options

Wellness resources

Job summary

Disability Management Institute is seeking a Short-Term Disability (STD) Case Manager for a 16-month remote contract in Canada. You will adjudicate STD claims, gather medical evidence, and ensure timely processing while delivering compassionate service to clients and employers.

The role requires 3+ years in group insurance claims, a post-secondary degree, and familiarity with disability contract language. CDMP/LOMA assets; remote/hybrid options across Canada.

Qualifications

• 3+ years of claims experience in a group insurance environment.
• Experience in Long or Short term disability insurance preferred.
• Post secondary degree or diploma or equivalent experience. Familiarity with medical terminology and disability contract language an asset.
• CDMP or LOMA designation (an asset)
• Medical background an asset (ie. Occupational Therapist, Kinesiology, Nursing, Physiotherapist)

Responsibilities

• Process and manage all Short Term Disability claims, establishing eligibility and benefit levels within timelines.
• Interview claimants and employers to gather relevant claim information.
• Ensure claims are processed in date order per client service standards.
• Assess diagnosis and treatment plans, liaise with insurance agencies, doctors, employees, and management as appropriate.
• Draft and deliver written correspondence identifying claim activity and next steps.
• Participate in claim conference calls with employers.
• Collaborate with early intervention team to minimize absence duration and return claimants to work.
• Provide documentation to the insurance carrier for MTD/LTD processing; maintain confidentiality.

Skills

Effective Communicator

Client Centric

Team Player

Innovator

Education

Post secondary degree

Job description

Disability Management Institute is seeking a Short-Term Disability (STD) Case Manager for a 16-month remote contract in Canada. You will adjudicate STD claims, gather medical evidence, and ensure timely processing while delivering compassionate service to clients and employers.

The role requires 3+ years in group insurance claims, a post-secondary degree, and familiarity with disability contract language. CDMP/LOMA assets; remote/hybrid options across Canada.