Remote Personal Lines TSR

Bilinguallink; Maple Ridge; Remote; CAD 45,000 - 65,000; Full time

Job summary

Mitch is seeking an experienced Personal Lines TSR to provide underwriting support to our Sales and Service Brokers across the client journey. You will process new client paperwork and coordinate with other departments to ensure accurate underwriting.

You will continually seek ways to improve workflows and portal or system changes, while thriving in a fast-paced environment and maintaining strong communication with colleagues and clients across Canada.

Qualifications

• Experience with MS Office and email tools
• Experience working in a broker management system and insurance portals
• Strong written and oral communication skills
• Self-starter with initiative in a fast-paced environment

Responsibilities

• Provide underwriting support to Sales and Service Brokers across the client journey
• Process new client paperwork and coordinate with departments for complete underwriting
• Identify and implement workflow improvements and portal/system changes
• Maintain a collaborative, inclusive work environment

Skills

MS Office

Email

Broker system

Insurance portals

Communication

Time management

Project management

Problem solving

Tools

Broker management system

Job description

Personal Lines TSR

We know insurance can be complicated, that’s why at Mitch we’re on a missionto change the way people feel about insurance, by making it lovable.

This isn’t just a tagline or marketing campaign – it drives everything we do. We start from within, through a culture of unbreakable kindness, positivity and inclusivity. We collaborate, innovate and inspire each other to reach new heights. We believe in always doing the right thing for our customers and communities and know that with a great team, everything is possible.

If you feel the same, and are an experienced TSR with excellent technical and underwriting support skills – we want you on our team.

What you’ll do

We’re a fast-growing company where every day is going to be different. In this dynamic environment, you’ll provide underwriting support to our Sales and Service Brokers in all aspects of the client journey, helping to ensure a seamless and positive experience.

You’ll directly support the processing of all new and clients paperwork and will work closely with other departments to ensure accurate and complete underwriting.

Efficiency is your middle name and you’ll continuously be searching for new ways to improve workflows and the processing of any technical-related portal or system changes.

You also understand why it’s important for everyone to love what they do and believe in open and collaborative work environments where employees feel valued, empowered and are encouraged to have fun.

Your qualifications

You know MS Office and email like the back of your hand and have experience working in a broker management system and insurance portals. You’re a motivated self-starter that loves taking initiative and absolutely thrives in a fast-paced environment managing multiple deadlines. You’re also a critical thinker that’s detail oriented and has strong problem solving, project management and time management skills. And on top of all that, you have top-notch oral and written communication skills.Previous administrative experience in the insurance industry and having your RIBO license are definite assets.

Where you’ll work is up to you

We believe in offering a flexible work environment that allows you to decide where you work best. Whether you prefer to be in our Durham Region office or work remotely from anywhere in Canada, the choice is entirely yours.

Come join us

We have very big plans and are on an exciting path to the future. If you want to help bring game-changing ideas to life and make a difference, then join us on our mission tomake insurance lovable.

Mitch is an equal opportunity employer, and we’re committed to building an inclusive, diverse and inspiring environment for all employees. If you require any specific accommodations during the recruitment process, please let us know and we’ll be happy to work with you to meet your needs.