Remote Personal Lines TSR

Bilinguallink; Fort McMurray; Remote; CAD 48,000 - 68,000; Full time

Job summary

Mitch is seeking an experienced Personal Lines TSR to support underwriting processes for Sales and Service Brokers. The role focuses on processing new and existing client paperwork and ensuring accurate underwriting across the client journey.

You will optimize workflows, adapt to portal changes, and collaborate with other departments to enhance the customer experience. A flexible, inclusive environment is offered with remote or in-office options across Canada.

Qualifications

• Proficient with MS Office and email; experience in a broker management system and insurance portals.
• Able to manage multiple deadlines in a fast-paced environment.
• Strong problem-solving, time management and communication skills; project management capabilities are a plus.

Responsibilities

• Provide underwriting support to Sales and Service Brokers across the client journey.
• Process all new and client paperwork; ensure accuracy and completeness of underwriting.
• Continuously seek workflow improvements and portal or system changes.
• Collaborate with other departments to deliver a seamless customer experience.

Skills

MS Office

Email

Broker management system

Insurance portals

Time management

Problem solving

Communication skills

Project management

Job description

Personal Lines TSR

We know insurance can be complicated, that’s why at Mitch we’re on a missionto change the way people feel about insurance, by making it lovable.

This isn’t just a tagline or marketing campaign – it drives everything we do. We start from within, through a culture of unbreakable kindness, positivity and inclusivity. We collaborate, innovate and inspire each other to reach new heights. We believe in always doing the right thing for our customers and communities and know that with a great team, everything is possible.

If you feel the same, and are an experienced TSR with excellent technical and underwriting support skills – we want you on our team.

What you’ll do

We’re a fast-growing company where every day is going to be different. In this dynamic environment, you’ll provide underwriting support to our Sales and Service Brokers in all aspects of the client journey, helping to ensure a seamless and positive experience.

You’ll directly support the processing of all new and clients paperwork and will work closely with other departments to ensure accurate and complete underwriting.

Efficiency is your middle name and you’ll continuously be searching for new ways to improve workflows and the processing of any technical-related portal or system changes.

You also understand why it’s important for everyone to love what they do and believe in open and collaborative work environments where employees feel valued, empowered and are encouraged to have fun.

Your qualifications

You know MS Office and email like the back of your hand and have experience working in a broker management system and insurance portals. You’re a motivated self-starter that loves taking initiative and absolutely thrives in a fast-paced environment managing multiple deadlines. You’re also a critical thinker that’s detail oriented and has strong problem solving, project management and time management skills. And on top of all that, you have top-notch oral and written communication skills.Previous administrative experience in the insurance industry and having your RIBO license are definite assets.

Where you’ll work is up to you

We believe in offering a flexible work environment that allows you to decide where you work best. Whether you prefer to be in our Durham Region office or work remotely from anywhere in Canada, the choice is entirely yours.

Come join us

We have very big plans and are on an exciting path to the future. If you want to help bring game-changing ideas to life and make a difference, then join us on our mission tomake insurance lovable.

Mitch is an equal opportunity employer, and we’re committed to building an inclusive, diverse and inspiring environment for all employees. If you require any specific accommodations during the recruitment process, please let us know and we’ll be happy to work with you to meet your needs.