Remote Outbound SDR — Retail SMB/Mid‑Market Growth

Lightspeed Commerce; Toronto; Hybrid; CAD 40,000 - 80,000; Full time

Benefits offered by this job

Flexible work environment

Equity options

Pension plan contributions

Training and development opportunities

Health and wellness benefits

Job summary

Lightspeed Commerce is seeking an Outbound Sales Development Representative to join the North American Outbound Sales team. You will generate and qualify leads for SMB and mid-market retail clients and serve as the first point of contact to drive revenue growth.

The role emphasizes proactive prospecting, relationship-building across stakeholders, and collaboration with Account Executives to ensure seamless lead handoff in a fast-growing organization.

Qualifications

• 1+ years of sales or customer facing experience.
• Strong understanding of the sales cycle.
• Strong communication and relationship-building skills, with the ability to explain complex solutions to multiple stakeholders.
• Tech-savvy, strategic, and comfortable navigating sales accounts.
• Entrepreneurial mindset, bias toward action, and the ability to adapt quickly in a fast-growing business.
• As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.

Responsibilities

• Proactively prospecting SMB and mid-market retail accounts via phone, email, social media, and other outbound channels.
• Reaching out to different stakeholders to understand their challenges and build strong relationships.
• Collaborating with Account Executives to ensure smooth lead handoff and strategic follow-up.
• Providing feedback to marketing and sales teams based on prospect conversations to help refine outbound strategies.
• Consistently achieving monthly, quarterly, and annual outbound sales goals in a high-velocity environment.

Skills

Sales experience

Outbound sales

Communication skills

Tech-savvy

English fluency

Job description

Lightspeed Commerce is seeking an Outbound Sales Development Representative to join the North American Outbound Sales team. You will generate and qualify leads for SMB and mid-market retail clients and serve as the first point of contact to drive revenue growth.

The role emphasizes proactive prospecting, relationship-building across stakeholders, and collaboration with Account Executives to ensure seamless lead handoff in a fast-growing organization.