Remote Operations Centre Operator

BluEarth Renewables; Calgary; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

BluEarth Renewables is seeking a Control Room / Dispatch professional to monitor and control renewable assets from the Calgary BEROC office. You will manage real-time performance, respond to alarms, and coordinate outages to maintain safety and reliable power generation.

Ideal candidates bring experience in power generation or renewables, strong troubleshooting skills, and the ability to work rotating shifts including nights and weekends. The role requires on-site work in Calgary.

Qualifications

• Experience in power generation, transmission or renewables.
• Ability to read SLDs and schematics and troubleshoot systems.
• Remote operations or control/dispatch experience ideal.

Responsibilities

• Act as single point of contact for deployment and dispatch of generation assets.
• Monitor real-time performance and alarms; coordinate outages and safe de-energization.
• Operate SCADA and related analytics tools; document events and non-compliances.
• Communicate with field personnel, RTOs/ISOs and head office during operations.
• Support safe, efficient operations and continual improvement of procedures.

Skills

Safety conscious

Detail oriented

Team oriented

Critical thinker

Self-motivated

Multitasking

Education

Electrical/Mechanical or Eng Tech diploma or degree

Tools

SCADA systems

Reading SLDs

Diagnostics & troubleshooting

Electrical/communications awareness

Job description

• Function as the single point of contact and controlling authority for deployment and dispatch of transmission-connected generation facilities and associated equipment to ensure safe and efficient operations in compliance with regulatory and grid operator requirements.
• Monitor real-time performance of the renewable fleet, seeking to optimize safety, power generation and regulatory compliance by:
  • Investigating alarms and remotely resetting wind turbines, inverters and or other resettable equipment, generator, or system faults
  • Monitoring trends in facility performance, weather, and resource to proactively identify potential issues
  • Notifying facility operators of trend or fault issues, communicating effectively to support them as much or as little as required to optimize staff and public safety, the environment, and power generation
  • Supporting safe operations of remote facilities by acting as a call-point and monitor for lone workers
  • Coordinating, facilitating, and tracking planned and forced outages to ensure a safe and effective de-energization or restoration process is maintained.
• Use 3-Part Communication with field personnel, regional transmission organizations (RTO’s), and independent system operators (ISO’s) when communicating during all real-time activities.
• Document all operating events in accordance with BEROC procedures, ensuring management of change and inter-shift BEROC communication standards are always upheld.
• Support the development, deployment, and continual improvement of standard and emergency operating procedures, as well as work instructions, and proactively participate in their continual improvement and enhancement where needed.
• Operate and monitor SCADA systems and related analytics tools to ensure functionality and effective performance is maintained, reporting to field staff all irregularities in data, communications, or control capabilities.
• Support the compilation of relay reports, equipment data, and historical data trend analysis to document all operating events/non-compliances for follow-up.
• Effectively coordinate all normal and emergency control room activities, with field personnel and technicians, head office staff and external entities.
• Seek continual improvement within the scope of control room activities.
• Maintain an individual development plan in collaboration with the BEROC supervisor, including continuous training.
• Promote a strong team culture and work environment by assisting teammates to accomplish goals, collaborating to lift the performance of the entire team, and celebrating successes.
• Uphold all aspects of BluEarth's Health, Safety & Environmental policies, practices, and programs.
• Uphold BluEarth's core values; and
• Other duties as required.

Education

• Electrical/Mechanical or Engineering Technology diploma or degree and/or equivalent operational experience; and
• Certification or qualifications in work protection practices as related to grid operations is an asset.

Experience and Skills

• Experience working in power generation, transmission, or distribution industry with strong preference towards renewable power experience.
• Remote operations or related experience in control/dispatch-type environments is desirable.
• Experience working around high, medium, and low voltage equipment.
• Technical knowledge of renewable power generation operations, functionality, and design.
• Ability to read and interpret SLD’s and other procedural manuals and schematics.
• Troubleshooting skills for electrical and communications systems.
• Strong interpersonal skills.
• Excellent verbal and written English communication skills.
• Ability to multitask and prioritize work effectively.
• Excellent computer capabilities; and
• Strong attention to detail.

Core Characteristics

• Safety conscious.
• Ability to remain calm under pressure.
• Self-motivated.
• Reliable and adaptable to change.
• Team-oriented.
• Critical Thinker.
• Detail-oriented.

Job Requirements

• Ability to work a shift schedule that includes nights, weekends, and holidays.
• Ability to work alone and independently in the BEROC when on shift.
• Ability to travel occasionally within Canada and USA; and
• Ability to lift-up to 20 pounds.

Where you’ll be working, your work schedule, and other important information

• You will work out of our Calgary corporate office, located at 214-11 Avenue SW
• This role requires flexibility to work a rotating schedule, including periods of standard business hours and periods of 24/7 coverage with day and night shifts.
• This position is office-based and not eligible for BluEarth’s hybrid work program.
• This position is safety sensitive - negative results of a pre-employment Urine Drug Screen and / or Breath Alcohol test is required.
• Only candidates who are legally permitted to work in Canada will be considered.