Remote Mountain Lodge Manager – Elite Guest Experience Lead

Pursuit Collection; Municipality of Jasper; On-site; CAD 75,000 - 110,000; Full time

Benefits offered by this job

Inclusive global team

Free attraction access

Discounts on stays

Mental health resources

Job summary

Pursuit Collection seeks an experienced Hotel Manager at Glacier View Lodge, Columbia Icefield, Jasper NP. Lead the hotel team, oversee front office, housekeeping and guest services, and drive the strategic plan to exceed financial targets while ensuring exceptional guest experiences.

You will manage operations on-site with housing and meals provided, coordinating with partners and staff across departments to maintain high standards and guest satisfaction.

Qualifications

• 3-5 years’ experience in management at a strategic and operational level.
• Post-secondary diploma/degree in Hospitality Management or related discipline.
• Strong background in Front Office and rooms division; team leadership and coaching skills.

Responsibilities

• Lead the Glacier View Lodge team and report to the Columbia Icefield General Manager.
• Develop and execute strategic and business plans for the hotel.
• Oversee front office, housekeeping and guest services operations.
• Ensure front desk team training and service standards are met.
• Oversee capital projects from an operational perspective and manage budgets.
• Collaborate with partners to secure advantageous business outcomes.

Skills

Leadership

Management experience

Team-building

Problem solving

Results oriented

Self-motivated

Education

Hospitality mgmt degree

Tools

Front Office/Rooms ops experience

Job description

Pursuit Collection seeks an experienced Hotel Manager at Glacier View Lodge, Columbia Icefield, Jasper NP. Lead the hotel team, oversee front office, housekeeping and guest services, and drive the strategic plan to exceed financial targets while ensuring exceptional guest experiences.

You will manage operations on-site with housing and meals provided, coordinating with partners and staff across departments to maintain high standards and guest satisfaction.